The Home Depot Reviews

Name: The Home Depot
Rating: 1.65

1.7 Rating 1,265 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

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Metrics

1.7

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Home Depot 1 star review on 26th May 2025

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark at the Greensboro, Wendover location helped my wife and I with questions and concerns we had choosing a new washer/ dryer combo. This guy must be a corporate man or part owner. He was very knowledgeable and answered our concerns. This type of employee just doesn't show up much, anymore. I hope his supervisor takes notice and does better than just get a badge for him. These employees keep the businesses alive and thriving. Thank you Mark...we'll be back!”

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Posted 11 months ago

“The largest towns are Newtown, Ystradgynlais,cusT.,Omer Ser.,vi ce 8O5 3O8 O;O 4O'; Brecon, Welshpool, Llandrindod Wells and Knighton. Powys has the lowest population density of all the principal areas of Wales. Most of Powys is mountainous, and most roads and railways are relatively slow.”

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Posted 11 months ago

“Today your employee on Plano Texas went the distance assisting me assembling a knee scooter including even filling the wheels with air. Mark Stafford is the model employee that decided to help me when I really needed some guidance. While several large chains do not have the correct attitude and caring; Home Depot is the exception to the rule. Your store in Plano as well as your company are in deed very lucky to have such an individual. “5” STARS FOR MARK I will continue to shop Home Depot as I have for many years! Thank you. Barry Forman”

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Posted 11 months ago

“is a Cameroonian boxer who competed ;;Customer Service 8O5,3O8*OO4O] ,P h o n e Numb..e r for the EOC Refugee Team at the Her uncle lost Ngamba's immigration paperwork when he moved back to Cameroon.European Games. She is currently competing for the Refugee Olympic Team at the Summer Olympics. She is the first-ever medalist for the Refugee Olympic Team at the Olympics.”

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Posted 11 months ago

“While helping my elderly sister with the purchase of a washing machine we had the pleasure of meeting Rick. Seldom do you find a salesperson who is patient, kind, and knowledgeable. Rick is all of these. Thank you Rick, it was a pleasure”

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Posted 1 year ago

“I work for hd . But customers today were fun ,not totally knowledge for what they wanted to get done . But after an hour of one on one got what they needed. Just gotta say it was rewarding . Thanks Jim and wife for spending time figuring out your project 😀”

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Posted 1 year ago

“A few times we has the pleasure to be help by Emily plumbing department. She goes an extra mile. Express our gratitude to Emily. God bless you Emily”

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Posted 1 year ago

“Purchased 4 major appliances. The delivery and install was excellent. Jesus and Roberto were prossional. Both answered aour questions and made sure we were happy. Excellent job!!”

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Posted 1 year ago

“Lisa at the Ewing Twp Home Depot was absolutely amazing in locating the pedestal and basin sink my 84 year old mom and 86 year old dad wanted. She went the extra mile in locating it on the computer, getting the large orange ladder and getting the sink herself from the overhead! She made my elderly parents very happy because she cared about doing a good job! Thank you Lisa”

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Posted 1 year ago

“I visited the Rockwall Tx HomeDepot last week for painting material and wasn't aware of no tap pay I was so irritated due to it being the nearest store 25 minutes away and Vivian help assist me with just placing an online order which avoided me from driving back home to get cards with a upset toddler....Thank you Vivian for you Customer Service and also being sweet to my Princess you Rock”

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Posted 1 year ago

“Leo Leopardi at Home Depot Wharton, NJ. Was an outstanding, knowledgeable, courteous, helpful, honest, friendly and efficient appliance specialist. My delivery went smoothily and I love my new. Refrigerator. I will return to the store when I need a new appliance and have informed my friends of the excellent service.”

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Posted 1 year ago

“Home depot did an amazing job delivering and installing my dishwasher. Yoel was so friendly and helpful. Really appreciate how quickly my appliance arrive and how great the communication with setting up a delivery date and time. Thanks so much Home Depot.”

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Posted 1 year ago

“At home Depot at nogales cici helped me with my purchase she was very kind and a great help”

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Posted 1 year ago

“I was shopping in Home Depot I was looking for something ,ando very nice young man his name Jason Guevara helping me so nice and polite, I give him 5 stars. He went way beyond the need and I am a very pleased customer because of Making my day more easy to find what I was looking for. Thank you Jason. Was in Bayshore, New York”

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Posted 1 year ago

“Was at the Waterville Maine location this morning at 07:00AM for building materials. A man buy the name of Jun helped me out and cut the materials for me....this guy was awesome with EXCELLENT customer service. When checking out, a fellow by the name of Johnathan waited on me and again EXCELLENT customer service with a smile. In the world we live today we don't always here the good things...well I am here to tell you it's a pleasure to do business with the Home Depot. James E Boivin”

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Posted 1 year ago

“Rutland VT Home Depot made me very happy because the fellow in Plumbing was very nice and very professional as he cut and threaded two ten foot 1" iron pipe. I was very pleased. Can't remember his name ...maybe Sebastian ... but it was Sunday around 5:15 pm. Thanks so much. Happy Customer”

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Posted 1 year ago

“We ordered a Wurzee 60 in. ceiling fan for our porch. It is very easy to install. And the fan has a remote with lights and timed remote to turn off itself. It looks great! I highly recommend this fan if you need a well made good priced fan.”

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Posted 1 year ago

“I ordered a much needed water vacuum for a leak downstairs. I ordered online at about 9 a.m. & it was delivered free by 1:30 p.m.. Unbelievable great service. Made my day ! Dave H.”

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Posted 1 year ago

“My home Depot,located Northport,fl. 34287 Would like to acknowledge Tracy at the store for her professional advice in purchasing a couple sheets of paneling , finding me someone to take the time to cut them for me to my length so I could fit them in my SUV..thank you home Depot”

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Posted 1 year ago

“Filmen mit, unter anderem 1979 in der Oscar-prämierten Verfilmung Die Blechtrommel von Volker CUST0MER SERVICE +1 (805)-301 7006 PH0NE NUMBER +1 (805)-301 7006CUST0MER SERVICE +1 (805)-301 7006 PH0NE NUMBER +1 (805)-301 7006 und 2002 in Atom Egoyans Reflexion über Künstler, Erinnerung und die armenische Geschichte Ararat. 2006 war er in seiner letzten Rolle zu sehen: The Colonel. In einem Interview mit der FAZ gab er 2008 an, dass er keine weiteren Filme mehr drehen möchte.”

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Posted 1 year ago

The Home Depot is rated 1.7 based on 1,265 reviews