“Thank you to Emma in Durham City who unlocked my app after I arrived back from America jet lagged.Typing on my mobile wasn't easy and forgot my details as I'm 72. I took my passport in as proof and also had my debit card. She was very professional and rest my app and details so I can access my laptop.I got a text from HSBC to check it was me in case it wasn't. Thanks to Emma and HSBC”
“I would like to leave my review and a big thank you to Peter from Brixton branch.
He helped me and since I came to the Uk I never came across with a professional like him that was eager to help and solve my problem
God bless Peter
Thanks!”
“I somehow locked myself out of my mobile banking app and popped into my local branch in scunthorpe and right away I required help by a young man who sorted it all out for me, I am so grateful for the help.
I think his name is David so a big thank you dave.”
“I would like to thank Ewelina Kuster who helped me and guided me really well to open my bank account. She explained everything in detail and answered my every queries patiently. Thank you for being warm and welcoming.”
“There is a staff member at HSBC Branch in London bridge his name is Jamie R he is so helpful and Understanding staff member and I
Thank him so much for helping me”
“A big thank you to Caroline at the Watford branch. I needed help with sorting funeral bills and Caroline was not only helpful and super efficient, but also very kind. In these days of online banking it was so refreshing to be able to communicate with such a lovely person who made everything so easy. Thank you!”
“I had the most wonderful service from Jasmine in HSBC Muswell Hill, London N10. She solved a problem concerning a bank account for my child. I thought I had met a dead end, but Jasmine wouldn't accept the negative outcome and turned it all around. I am incredibly grateful and appreciative. She went above and beyond for me and I'm sure she does the same for all customers. Thank you Jasmine!”
“I am a freelancer. I can improve your website. I can give your website a verify 5 star review. You can contact my gmail.
thiaogeorge@gmail.com this is my mail.”
“I was recently helped by Tajmit at HSBC Bank and she provided exceptional customer service that exceeded my expectations. Their attention to detail, professionalism, and promptness were truly commendable. Tajmit went above and beyond to understand my needs and provided tailored solutions, ensuring a seamless banking experience. They were knowledgeable, approachable, and always ready to address any concerns or queries I had. I was impressed by their efficiency and ability to handle transactions swiftly and accurately. Overall, Tajmit's outstanding customer service made me feel valued and confident in my banking relationship. I highly recommend Tajmit for their exemplary service at HSBC Bank. Thank You Tajmit.”
“I went into my Newbury Branch today, I had an issue with my online banking, Alison Eggleton, who has helped me in the past, was there, I just find her so approachable, she’s so helpful easy to talk to, a great asset to have, it meant a lot, I’m a very happy customer, Thank you.”
“Jannett from the Aston Branch deserves my 5 stars. Good attitude and good energy. Smaller branches have a lot better customer service. The other day, I went to the manchester city center branch. The lady in the front wanted us to leave as soon as possible.”
“I have just come of the phone with the help line, had a lady by the name of Sarah she was absolutely brilliant, so much patience with me unbelievable.
I can only day a very big thank you to the young lady.”
“I have had a really bad experience with the HSBC TEAM, although an employee from the 122 Finchly road branch came through and sorted the situation I have been trying to sort for weeks. Very helpful and professional without her help I was willing to stop banking with hsbc her name is Seema panda great job. Very recommended to go to her.”
