“Mandy at the High Wycombe branch was really helpful. A business account with amendments required. With perseverance and a smile Mandy did all that I asked of her. I appreciated the service. SImon”
“Mamta at kingsgate hsbc has been the most sweetest and kindest staff member I have encountered. She has actually served me a few times now and everytime she has a joyous and positive attitude with the kindest words to say.”
“Kash who has helped me on numerous occasions in oxted redhill and reigate branches deserves recognition and the wonderful Lorna at oxted branch Monday 2nd September went above and beyond for me..God bless them..thankyou HSBC”
“Called into kingsgate huddersfield 29 august. Spoke to employee called Clare who was extremely efficient and helpful. As a Premier account holder she was able to point me in the right direction. Had a complicated transfer to make and she made it so easy. Much improved service since moving from previous building. Happy atmosphere. I was also helped previously by Amanda who again was most helpful and able to help.”
“Keith at HSBC Tottenham Court Road was amazing. Professional, knowledgeable and helpful. An absolute pleasure to deal with him and an asset to HSBC. Thanks Keith!”
“Today I got an amazing help from a lady called Maggie in HSBC in Richmond, Surrey. Maggie helped me to open ISA account. I was impressed with her knowledge, kindness and organisation skills. Thank you.”
“Marilu Tornatore (at HSBC Chiswick Branch) is incredible. We had a seemingly intractable problem, but Marilu rang department after department to get help and answers. She then guided us through a maze of forms with patience and diligence. A total stat.”
“I've had an excellent experience today at HSBC Nottinghill Gate brunch.
Anastasia Novik provided exceptional customer service that exceeded my expectations.
Thank you for sorting out my huge problem
with kindness and understanding and ensured all aspects of my requirements were met with world-class service.She was very friendly and professional. She answered my questions promptly and clearly. She clarified the points I didn’t know.
All credit to HSBC, and a pleasure to deal with.”
“It is with some pleasure that I can recommend the wrexham HSBC branch
Proactive effective staff that do take an interest in your requirements and show you what products may be of interest for your circumstances
In particular Mel Edwards took ownership of my move to a new house with kindness and understanding and ensured all aspects of my requirements were met including the substantial movement of funds to complete the exchange contracts
With the branch and Mel Edward holding my hand this 76 year old is particularly grateful”
“Jan Miller from Darlington branch is such an angel. She provided world class service and treated me like a queen. She helped me open an account and explained the differences in accounts. She was very patient with me with millions of questions I asked her. Thanks Jan .”
“I went into the new HSBC bank in the Kingsgate shopping centre today, to sort my mums account out, we had a very nice lady help us called Tracey, she was very helpful and very professional at the way she dealt with our issues, thank you”
“I always use the Harrow branch for my business banking. The staff are friendly, helpful and efficient, especially Surekha and Ravi who were the cashiers today.”
“We would like to thank Will Johnstone at Lichfield Branch for his professionalism and his discretion with our Personal details. Will went above and beyond in order to satisfy our requests, a credit to HSBC and a pleasure to deal with.”
“I would like to thank Azra at HSBC Bank High Wycombe branch for her professionalism and caring Service Skills.
Azra kindly guided and showed me how I could use my Global account to transfer money before I go abroad, and also assisted me in paying a bill that I owed whilst on holiday using digital banking confidently and safely.
I received an Excellent Service from Azra with a beautifully Smile, even though it was a very busy day at the branch.
I also noticed lots of Customers walked in with various needs and guidance, the Staff were serving them patiently.
I saw the Customers leaving happy and satisfied with the service they received.
Thank you Azra, I am grateful for your help.”
“I would like to thank Karen who works in the HSBC Reading branch.
I have come across the ISA problems recently. There are no branches in Bicester and so I could not seek help. Though I am not a resident in Reading, with my friend’s help, I used WhatsApp to raise my concern on ISA. Karen is very friendly and professional. She answered my questions promptly and clearly. She clarified the points I didn’t know. Finally I could open two new fixed rate ISAs easily. Her great help is much appreciated.”
“RYAN CALLANDER
We called into the Cramlington Branch of HSBC without an appointment and were greeted by Ryan Callander. He helped us with transfers of funds which we were uncomfortable with. He was extremely professional and helpful. We would have no hesitation in recommending Ryan”
“Went to the Harrow Branch at St Ann's Road today and a very efficient and friendly service from Ms Ravinder Kalsi. She dealt with my business in a speedy efficient manner. Highly recommend. And her colleague was equally lovely.
Thank you.
Date of experience: 29 May 2024”
