Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Caring and responsible”

Starwood Pet Travel 5 star review on 25th February 2022

Helpful Report

(Mike Pettengill) - Posted 3 years ago

“Driver was friendly and nice.”

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(Aaron Sanford) - Posted 3 years ago

“Excellent care of my new baby”

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(Kristi Popik) - Posted 3 years ago

“My puppy arrived in great condition. The Pet Cab Chauffer was so friendly and helpful. Go Pet Cab!!!”

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(Kate Pehlivanov) - Posted 3 years ago

“Calvin was great! He called and texted with updates on expected arrival and most of all he brought us our Jayla happy and ready to accept us in her new home. Thank you!”

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(Calvin Conner) - Posted 3 years ago

“Right on time, kind and super friendly. I would highly recommend. Thank you.”

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(Valerie Foster) - Posted 3 years ago

“Very courteous”

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(Alex Parma) - Posted 3 years ago

“We were most happy of course that our puppy arrived. The person was very kind and careful in delivering our new boy. The vehicle was quite good. If I may recommend in the future perhaps using carefully controlled heating pads inside each container; our puppy was a bit cold upon arrival, which - of course - we fixed in a hurry.”

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(Jeary Beaudette) - Posted 3 years ago

“We were so glad to have My Pet Cab available to help us transport our puppy. Fantastic service. Thank you so much 🐶”

Starwood Pet Travel 5 star review on 12th February 2022

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(Valerie Foster) - Posted 3 years ago

“I am extremely pleased with my new little buddy. Unfortunately I have not had the official pleasure of meeting him as of yet because I’ve been hospitalized. My daughter has been caring for Maui and I’ve been talking to the dog by picture phone. So thank you.”

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(Rick McCarthy) - Posted 3 years ago

“Tim did a great job communicating and making a flawless delivery.”

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(Tim Hohm) - Posted 3 years ago

“Excellent service”

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(Valerie Foster) - Posted 3 years ago

“Genesis was extremely friendly and helpful. She did not just drop off my little Coco and leave. She stayed a while and we talked. She took pictures of Coco and me and sent them to me, as promised. I commend her for her kindness, professionalism and courtesy.”

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(Genesis Rosado) - Posted 3 years ago

“Paul was great! He kept me informed on the time of arrival and was very gently with our new puppy. So grateful!”

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(Paul Tuccelli) - Posted 3 years ago

“Mabel arrived on time and calm and happy after her long journey! Kristi did a fantastic job keeping me up to date and giving tips and advice when she dropped her off- thank you!”

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(Kristi Popik) - Posted 3 years ago

“Mike was great! Excellent communication the entire way. Great personality…attentive to the puppies, enthusiastic and professional.”

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(Mike Pettengill) - Posted 3 years ago

“Great experience!”

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(Calvin Conner) - Posted 3 years ago

“Very pleased with our experience! Paul T. brought us on new fur baby and he was so kind an gentle with our puppy. Thank you so much!”

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(Paul Tuccelli) - Posted 3 years ago

“Nick was great at delivering our puppy. Thank you Nick:)”

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(Nick Knecht) - Posted 3 years ago

“OMG, they were amazing. They let me take pictures and we felt their joy for us. I would recommend them highly. They were kind, excited for us, and expressed the same joy that we felt.”

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(Jesse Rodriguez) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews