Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Manny delivered our puppy. He called every step of his trip to our house. Our Great Dane came to us healthy and happy. I would recommend Manny for delivery of your precious puppy.”

Starwood Pet Travel 5 star review on 26th February 2022

Helpful Report

(Manuel Arellano) - Posted 3 years ago

“Mike was excellent he let me know exactly what time he was going to arrive with my new puppy he was actually a little earlier than he had originally planned or what the gps had told him and he kept me in the know it was awesome I would highly recommend”

Helpful Report

(Mike Pettengill) - Posted 3 years ago

“Caring and responsible”

Starwood Pet Travel 5 star review on 25th February 2022

Helpful Report

(Mike Pettengill) - Posted 3 years ago

“Driver was friendly and nice.”

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(Aaron Sanford) - Posted 3 years ago

“Excellent care of my new baby”

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(Kristi Popik) - Posted 3 years ago

“My puppy arrived in great condition. The Pet Cab Chauffer was so friendly and helpful. Go Pet Cab!!!”

Helpful Report

(Kate Pehlivanov) - Posted 3 years ago

“Calvin was great! He called and texted with updates on expected arrival and most of all he brought us our Jayla happy and ready to accept us in her new home. Thank you!”

Helpful Report

(Calvin Conner) - Posted 3 years ago

“Right on time, kind and super friendly. I would highly recommend. Thank you.”

Helpful Report

(Valerie Foster) - Posted 3 years ago

“Very courteous”

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(Alex Parma) - Posted 3 years ago

“We were most happy of course that our puppy arrived. The person was very kind and careful in delivering our new boy. The vehicle was quite good. If I may recommend in the future perhaps using carefully controlled heating pads inside each container; our puppy was a bit cold upon arrival, which - of course - we fixed in a hurry.”

Helpful Report

(Jeary Beaudette) - Posted 3 years ago

“We were so glad to have My Pet Cab available to help us transport our puppy. Fantastic service. Thank you so much 🐶”

Starwood Pet Travel 5 star review on 12th February 2022

Helpful Report

(Valerie Foster) - Posted 3 years ago

“I am extremely pleased with my new little buddy. Unfortunately I have not had the official pleasure of meeting him as of yet because I’ve been hospitalized. My daughter has been caring for Maui and I’ve been talking to the dog by picture phone. So thank you.”

Helpful Report

(Rick McCarthy) - Posted 3 years ago

“Tim did a great job communicating and making a flawless delivery.”

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(Tim Hohm) - Posted 3 years ago

“Excellent service”

Helpful Report

(Valerie Foster) - Posted 3 years ago

“Genesis was extremely friendly and helpful. She did not just drop off my little Coco and leave. She stayed a while and we talked. She took pictures of Coco and me and sent them to me, as promised. I commend her for her kindness, professionalism and courtesy.”

Helpful Report

(Genesis Rosado) - Posted 3 years ago

“Paul was great! He kept me informed on the time of arrival and was very gently with our new puppy. So grateful!”

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(Paul Tuccelli) - Posted 3 years ago

“Mabel arrived on time and calm and happy after her long journey! Kristi did a fantastic job keeping me up to date and giving tips and advice when she dropped her off- thank you!”

Helpful Report

(Kristi Popik) - Posted 3 years ago

“Mike was great! Excellent communication the entire way. Great personality…attentive to the puppies, enthusiastic and professional.”

Helpful Report

(Mike Pettengill) - Posted 3 years ago

“Great experience!”

Helpful Report

(Calvin Conner) - Posted 3 years ago

“Very pleased with our experience! Paul T. brought us on new fur baby and he was so kind an gentle with our puppy. Thank you so much!”

Helpful Report

(Paul Tuccelli) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews