Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, realistic service.”

Helpful Report

(Natasha Jaffe) - Posted 3 years ago

“The driver was awesome and had wonderful energy.”

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(Tyler McGrew) - Posted 3 years ago

“Very organized and great follow-through. Everyone was very nice.”

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(Rebekah Pena) - Posted 3 years ago

“great experience! A package arrived before our pet was delivered! a beautiful set of toys, blanket, bed, and a leash. I would recommend them!!!”

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(Josh Prezgay) - Posted 3 years ago

“Friendly staff, My big puppy was well taken care of and came home safe and sound.”

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(Carissa Love) - Posted 3 years ago

“Great experience! On time and so kind!”

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(Alex Parma) - Posted 3 years ago

“Very professional, great communications!”

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(Josh Prezgay) - Posted 3 years ago

“My Pet Cab was so convenient. They delivered my fur baby safely and included all necessary items.”

Starwood Pet Travel 5 star review on 8th February 2022

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(Alex Parma) - Posted 3 years ago

“I was kept informed all day and received a call the previous night. This was a great experience thanks so much”

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(Jeannine Dugan) - Posted 3 years ago

“Communication was fantastic and Aaron, the delivery guy was very nice. Thank you”

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(Aaron Sanford) - Posted 3 years ago

“The pet nanny (driver) was very professional and exhibited care and love when delivering our new pet. It was great to get updates along the way explaining how the new pup was handling the journey. I will definitely recommend them.”

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(Patricia Pera) - Posted 3 years ago

“The female that delivered our puppy to us was so sweet. Our puppy arrived when scheduled and she called with a time schedule. She definitely loved her job.”

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Posted 3 years ago

“Great communication, along with excellent service…”

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(Ramiro Martinez) - Posted 3 years ago

“They were Great. And arrived when promised! Very, nice guy Delivered puppy!”

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(Daryl Specter) - Posted 3 years ago

“Kept us informed and up to date with arrival times. Very professional!!”

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(Patricia Pera) - Posted 3 years ago

“Awesome service!”

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(Patricia Pera) - Posted 3 years ago

“Communication and coordination were well and graciously implemented😊”

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(Jeannine Dugan) - Posted 3 years ago

“Spike was terrified after such a long journey to get to me; my delivery person was so gentle and kind and actually helped me get Spike out of the crate, he was very gentle and helped make this scary journey a little easier for my petrified pup. Thank you!!”

Starwood Pet Travel 5 star review on 5th February 2022

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(Aaron Sanford) - Posted 3 years ago

“Jeannine was excellent. Prompt and great with the animals.”

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(Jeannine Dugan) - Posted 3 years ago

“Prompt, friendly, responsible young man…Mike thank you.”

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(Mike Pettengill) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews