Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 25th September 2026

Julie Sweet

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

Maryam Q.

Starwood Pet Travel 5 star review on 14th September 2023

Jihoon

Starwood Pet Travel 5 star review on 16th July 2023

Michaela G

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very timely and friendly service. My puppy arrived very happy.”

Starwood Pet Travel 5 star review on 17th December 2020

Helpful Report

Posted 5 years ago

“I found My Cab Pet to be very reliable in terms of scheduling and keeping in touch with me and delivering my pup exactly when they said they would. They were cordial and kind as well as professional. I was so happy with the smooth delivery o my pup. Thank You So Much!”

Helpful Report

Posted 5 years ago

“Traci was great. She called and let me know they were coming early and she arrived in time. My puppy was clean, fed and and had water. She was very pleasant. Very happy with the service”

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Posted 5 years ago

“Very professional, prompt, and pleasant”

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Posted 5 years ago

“Was very nice and professional!”

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Posted 5 years ago

“this was our first time choosing a puppy from out of state. When puppy spot said we had to pick up Milo at the airport we were like its been awhile since we traveled, so we were so appreciate and humbled that they bought Milo right to our door. Wonderful team they gave us a call to let us know when he was arriving. Get Job kind and caring team! Thi”

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Posted 5 years ago

“Excellent communication. Very pleased.”

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Posted 5 years ago

“This was our first time using My Pet Cab so we didn't quite know what to expect. We were very happy our dogs were very happy and well cared for. We are so happy we found My Pet Cab and will using them a lot in the future.”

Helpful Report

Posted 5 years ago

“It was such a great experience. The gentlemen who brought us our dog was fantastic. He made sure our puppy was well taken care of: fed, had water, was clean when our pup arrived. Our dog was calm and happy! Thank you for a great experience!”

Helpful Report

Posted 5 years ago

“Driver was kind and communicative.”

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Posted 5 years ago

“Excellent service. Delivered our puppy safely.”

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Posted 5 years ago

“Great notifications and status!”

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Posted 5 years ago

“The service was very accurate and our driver was very friendly and personable.”

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Posted 5 years ago

“Really nice guy”

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Posted 5 years ago

“Our puppy arrived happy and safe! Incredibly convenient. Great communications.”

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Posted 5 years ago

“Great communication and care. Traci Brearley was super kind, caring, and very thoughtful of our little girl. Such a relief to know that they take steps to put our Corgi’s interests first and foremost during travel to ensure she arrived safe, healthy, and happy! Thank you. 💕”

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Posted 5 years ago

Thanks for the great review and video!

Posted 5 years ago

“Everything went perfect!!”

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Posted 5 years ago

“Dean did a great job with the puppy delivery. He was friendly and knew dogs well. He made sure the puppy felt safe throughout the journey.”

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Posted 5 years ago

“On time, puppy was happen when he arrived, service was very professional.”

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Posted 5 years ago

“Service was good but I didn't get a phone call when you were on your way from the airport (and I was told I would get one). The night before I was told 1-3pm window and our puppy arrived around 12:30pm with no phone call. Fortunately we were here.”

Helpful Report

Posted 5 years ago

Hi ,thanks for the feedback. The flight was early and we do what we can to get the pups to their new homes safely and quickly. Our driver did attempt to call at 1215 however he reversed the last two digits of your phone in error and left a message that's why you did not here from him. He understands the importance of calling and will make sure he does not make the same mistake again . Congratulations on you new family member!

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,980 reviews