Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Traci was great. She called and let me know they were coming early and she arrived in time. My puppy was clean, fed and and had water. She was very pleasant. Very happy with the service”

Helpful Report

Posted 5 years ago

“Very professional, prompt, and pleasant”

Helpful Report

Posted 5 years ago

“Was very nice and professional!”

Helpful Report

Posted 5 years ago

“this was our first time choosing a puppy from out of state. When puppy spot said we had to pick up Milo at the airport we were like its been awhile since we traveled, so we were so appreciate and humbled that they bought Milo right to our door. Wonderful team they gave us a call to let us know when he was arriving. Get Job kind and caring team! Thi”

Helpful Report

Posted 5 years ago

“Excellent communication. Very pleased.”

Helpful Report

Posted 5 years ago

“This was our first time using My Pet Cab so we didn't quite know what to expect. We were very happy our dogs were very happy and well cared for. We are so happy we found My Pet Cab and will using them a lot in the future.”

Helpful Report

Posted 5 years ago

“It was such a great experience. The gentlemen who brought us our dog was fantastic. He made sure our puppy was well taken care of: fed, had water, was clean when our pup arrived. Our dog was calm and happy! Thank you for a great experience!”

Helpful Report

Posted 5 years ago

“Driver was kind and communicative.”

Helpful Report

Posted 5 years ago

“Excellent service. Delivered our puppy safely.”

Helpful Report

Posted 5 years ago

“Great notifications and status!”

Helpful Report

Posted 5 years ago

“The service was very accurate and our driver was very friendly and personable.”

Helpful Report

Posted 5 years ago

“Really nice guy”

Helpful Report

Posted 5 years ago

“Our puppy arrived happy and safe! Incredibly convenient. Great communications.”

Helpful Report

Posted 5 years ago

“Great communication and care. Traci Brearley was super kind, caring, and very thoughtful of our little girl. Such a relief to know that they take steps to put our Corgi’s interests first and foremost during travel to ensure she arrived safe, healthy, and happy! Thank you. 💕”

Helpful Report

Posted 5 years ago

Thanks for the great review and video!

Posted 5 years ago

“Everything went perfect!!”

Helpful Report

Posted 5 years ago

“Dean did a great job with the puppy delivery. He was friendly and knew dogs well. He made sure the puppy felt safe throughout the journey.”

Helpful Report

Posted 5 years ago

“On time, puppy was happen when he arrived, service was very professional.”

Helpful Report

Posted 5 years ago

“Service was good but I didn't get a phone call when you were on your way from the airport (and I was told I would get one). The night before I was told 1-3pm window and our puppy arrived around 12:30pm with no phone call. Fortunately we were here.”

Helpful Report

Posted 5 years ago

Hi ,thanks for the feedback. The flight was early and we do what we can to get the pups to their new homes safely and quickly. Our driver did attempt to call at 1215 however he reversed the last two digits of your phone in error and left a message that's why you did not here from him. He understands the importance of calling and will make sure he does not make the same mistake again . Congratulations on you new family member!

Posted 5 years ago

“Our puppy arrived right in the window of time we were given. He was clean, and just-a-little anxious. Within minutes he was playing and eating a treat. My Pet Cab made the last mile of his journey very comfortable.”

Helpful Report

Posted 5 years ago

“my experience was excellent - thank you so much for delivering our pup safely.”

Helpful Report

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews