Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,968 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,968 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 20th November 2023

576

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second experience with your company, and I cannot say enough good things! Both times my puppy arrived clean and happy, and both people that delivered my pups were fabulous!”

Helpful Report

(Kim Bradshaw) - Posted 1 year ago

“We took delivery of the puppy late Saturday afternoon. Service was excellent.”

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(Ray Gagne) - Posted 1 year ago

“The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.”

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(Michael Roper) - Posted 1 year ago

“Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.”

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(Patricia Pera) - Posted 1 year ago

“Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service”

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(Ray Gagne) - Posted 1 year ago

“Very professional, punctual, friendly.”

Starwood Pet Travel 5 star review on 18th June 2022

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(Patricia Pera) - Posted 1 year ago

“Great communication throughout process very thankful”

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(Joseph Leblac) - Posted 1 year ago

“Driver kept us informed along way. Courteous and pleasant.”

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(Joel Quezada) - Posted 1 year ago

“Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.”

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(Kate Pehlivanov) - Posted 1 year ago

“Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.”

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(Guadalupe) - Posted 1 year ago

“Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.”

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(Paul Tuccelli) - Posted 1 year ago

“Easy peasey! The tracking was perfect.”

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(AJ Santamaria) - Posted 1 year ago

“Thanks so much! Very happy Puppy”

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(Amanda Lugo) - Posted 1 year ago

“My new puppy arrived safely and appeared well taken care of during her trip from the airport. I was given a delivery window of 3 hours and she arrived within the first 1/2 hour of the expected time frame, which meant a much less stressful travel experience. Her driver was friendly and very helpful”