Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kate was wonderful. She kept notified of each step and when she would arrive. She let me know how the puppy was doing and took good care of him. Thank you very much and thank you to Kate”

Helpful Report

(Kate Pehlivanov) - Posted 2 years ago

“I’m not a breeder / the puppy was sent to me in a timely manner. Thanks”

Helpful Report

(Hayden Black) - Posted 2 years ago

“Puppy arrived smelling of urine and having discharge from right eye. Nothing was relayed regarding the eye discharge. I medicated the eye and the dog is better. Driver was professional and called before he arrived.”

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(Rick McCarthy) - Posted 2 years ago

“Delivered on time. Very nice person who delivered.”

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(Rudy Ceballos) - Posted 2 years ago

“our puppy Aby was delivered earlier than previously told us. the driver (Adrien) was very cordial . we were so pleased with Abby and very impressed with Puppy Spot representatives.”

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(Israel Soto) - Posted 2 years ago

“Great job! Rainbow arrived on time and I great condition. Obvious that the drivers loved doing their job. Thank you!”

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(Ray Gagne) - Posted 2 years ago

“Ray & April were incredibly kind and sweet when they delivered our Phoebe (Sunny) to us in Savannah GA! They seemed to genuinely care about her well-being. They also arrived in the time frame given to us. She arrived clean and ready to mingle with her new crew! Thank you, Pet Cab!”

Starwood Pet Travel 5 star review on 22nd June 2022

Helpful Report

(Ray Gagne) - Posted 2 years ago

“pleasant and helpful and informative”

Helpful Report

(Joseph Leblac) - Posted 2 years ago

“This was my second experience with your company, and I cannot say enough good things! Both times my puppy arrived clean and happy, and both people that delivered my pups were fabulous!”

Helpful Report

(Kim Bradshaw) - Posted 2 years ago

“We took delivery of the puppy late Saturday afternoon. Service was excellent.”

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(Ray Gagne) - Posted 2 years ago

“The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.”

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(Michael Roper) - Posted 2 years ago

“Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.”

Helpful Report

(Patricia Pera) - Posted 2 years ago

“Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service”

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(Ray Gagne) - Posted 2 years ago

“Very professional, punctual, friendly.”

Starwood Pet Travel 5 star review on 18th June 2022

Helpful Report

(Patricia Pera) - Posted 2 years ago

“Great communication throughout process very thankful”

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(Joseph Leblac) - Posted 2 years ago

“Driver kept us informed along way. Courteous and pleasant.”

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(Joel Quezada) - Posted 2 years ago

“Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.”

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(Kate Pehlivanov) - Posted 2 years ago

“Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.”

Helpful Report

(Guadalupe) - Posted 2 years ago

“Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.”

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(Paul Tuccelli) - Posted 2 years ago

“Easy peasey! The tracking was perfect.”

Helpful Report

(AJ Santamaria) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews