Starwood Pet Travel Reviews

4.9 Rating 3,966 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,966 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Starwood Pet Travel 5 star review on 20th November 2023
Maryam Q.
Starwood Pet Travel 5 star review on 14th September 2023
Jihoon
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 28th April 2023
Shaun Flynn
Starwood Pet Travel 5 star review on 31st March 2023
Angela
Starwood Pet Travel 5 star review on 14th December 2022
Rosneathian
576
Anonymous
Anonymous  // 01/01/2019
The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.
Helpful Report
(Michael Roper) - Posted 1 year ago
Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.
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(Patricia Pera) - Posted 1 year ago
Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service
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(Ray Gagne) - Posted 1 year ago
Very professional, punctual, friendly.
Starwood Pet Travel 5 star review on 18th June 2022 Starwood Pet Travel 5 star review on 18th June 2022
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(Patricia Pera) - Posted 1 year ago
Great communication throughout process very thankful
Starwood Pet Travel 5 star review on 18th June 2022
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(Joseph Leblac) - Posted 1 year ago
Driver kept us informed along way. Courteous and pleasant.
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(Joel Quezada) - Posted 1 year ago
Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.
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(Kate Pehlivanov) - Posted 1 year ago
Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.
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(Guadalupe) - Posted 1 year ago
Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.
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(Paul Tuccelli) - Posted 1 year ago
Easy peasey! The tracking was perfect.
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(AJ Santamaria) - Posted 1 year ago
Thanks so much! Very happy Puppy
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(Amanda Lugo) - Posted 1 year ago
My new puppy arrived safely and appeared well taken care of during her trip from the airport. I was given a delivery window of 3 hours and she arrived within the first 1/2 hour of the expected time frame, which meant a much less stressful travel experience. Her driver was friendly and very helpful
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(AJ Santamaria) - Posted 1 year ago
Hello, I was very happy with My Pet Cab’ Paul’s service‼️ He kept me informed, was pleasant and helpful. Thank you. Linda D Hiller
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(Paul Tuccelli) - Posted 1 year ago
YOUR DRIVER WAS ON TIME AND VERY NICE SHE DID HER JOB VERY WELL. WE WOULD RECOMMEND PET CAB TO ANYBODY
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(Shaye Panik) - Posted 1 year ago
Excellent customer service and the caretaker Joe was the nicest person you will find!
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(Joseph Leblac) - Posted 1 year ago
Kate kept us informed and arrived when promised.
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(Kate Pehlivanov) - Posted 1 year ago
Everything went very smoothly! Tyler kept in excellent contact with us and got our sweet puppy to us safely!
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(Tyler McGrew) - Posted 1 year ago
Great stuff!!
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(Paul Tuccelli) - Posted 1 year ago
Excellent service would use again
Starwood Pet Travel 5 star review on 17th June 2022
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(Mike Pettengill) - Posted 1 year ago
my puppy arrived clean and happy. the driver was friendly and punctual
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(Josh Prezgay) - Posted 1 year ago
Starwood Pet Travel is rated 4.9 based on 3,966 reviews