Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

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“Thanks so much! Very happy Puppy”

Helpful Report

(Amanda Lugo) - Posted 2 years ago

“My new puppy arrived safely and appeared well taken care of during her trip from the airport. I was given a delivery window of 3 hours and she arrived within the first 1/2 hour of the expected time frame, which meant a much less stressful travel experience. Her driver was friendly and very helpful”

Helpful Report

(AJ Santamaria) - Posted 2 years ago

“Hello, I was very happy with My Pet Cab’ Paul’s service‼️ He kept me informed, was pleasant and helpful. Thank you. Linda D Hiller”

Helpful Report

(Paul Tuccelli) - Posted 2 years ago

“YOUR DRIVER WAS ON TIME AND VERY NICE SHE DID HER JOB VERY WELL. WE WOULD RECOMMEND PET CAB TO ANYBODY”

Helpful Report

(Shaye Panik) - Posted 2 years ago

“Excellent customer service and the caretaker Joe was the nicest person you will find!”

Helpful Report

(Joseph Leblac) - Posted 2 years ago

“Kate kept us informed and arrived when promised.”

Helpful Report

(Kate Pehlivanov) - Posted 2 years ago

“Everything went very smoothly! Tyler kept in excellent contact with us and got our sweet puppy to us safely!”

Helpful Report

(Tyler McGrew) - Posted 2 years ago

“Great stuff!!”

Helpful Report

(Paul Tuccelli) - Posted 2 years ago

“Excellent service would use again”

Starwood Pet Travel 5 star review on 17th June 2022

Helpful Report

(Mike Pettengill) - Posted 2 years ago

“my puppy arrived clean and happy. the driver was friendly and punctual”

Helpful Report

(Josh Prezgay) - Posted 2 years ago

“Driver was on time, friendly, great customer service and communication skills. Thank you”

Starwood Pet Travel 5 star review on 15th June 2022

Helpful Report

(Tyler McGrew) - Posted 2 years ago

“Daniel was very friendly and communicated very well. All was great :)”

Helpful Report

(Daniel Cruz) - Posted 2 years ago

“Rocko arrived Safe and Happy!”

Helpful Report

(Jesse Rodriguez) - Posted 2 years ago

“Jamie was so nice and helpful. She truly cares about what she does. Great communication as well! ... no, excellent communication! Thank you Jamie! :)”

Helpful Report

(Jamie Reyes) - Posted 2 years ago

“Jesse delivered my puppy golden retriever. He did an excellent job, and stayed with my new puppy and i for a little while , while my new puppy got used to being around me and could crawl out of his carrying crate. There was water in his carrying crate and food and vaccination records to give to me. Jesse was kind and gentle to my new puppy. And to me, He was a very good driver and nice man.”

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(Jesse Rodriguez) - Posted 2 years ago

“Awesome service”

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(Carol McCormick) - Posted 2 years ago

“Tim was great, Cora arrived safe and sound. I was updated from Airport to my front door.”

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(Tim Hohm) - Posted 2 years ago

“Very professional, helpful and patient. The pet cab was clean and roomy. I felt our new addition to our family was delivered with care and cleanliness.”

Helpful Report

(Josh Prezgay) - Posted 2 years ago

“I was contacted the day before delivery with estimated arrival time and got great answers to all my questions. Day of travel I was sent a tracker so I could follow my puppy’s progress all the way. Delivery was exactly as told - puppy arrived well cared for.”

Helpful Report

(Shaye Panik) - Posted 2 years ago

“Lady showed up within 15 minutes of text time and Penny was very clean! She also let us know serval times during her trip here est times.”

Starwood Pet Travel 5 star review on 13th June 2022

Helpful Report

(Kanwal Sohail) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews