Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi yes I was very very pleased and I am already looking forward to meeting again to ship future puppies, thanks a bunch!!!!!!”

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Posted 5 years ago

“Our driver did such a good kid and was very friendly.”

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Posted 5 years ago

“They were great”

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Posted 5 years ago

“Courteous and caring service.”

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Posted 5 years ago

“The driver was really friendly and kind!”

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Posted 5 years ago

“Great service for bring my puppy home!”

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Posted 5 years ago

“Ray & his wife were great!”

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Posted 5 years ago

“I was really impressed with the RV and the couple that picked my puppies up. I truly felt they were in great hands! Their timing was perfect for pick up as well. Thank you so much for putting me at ease on the transport of my puppies!”

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Posted 5 years ago

“Everything went perfectly smooth, very well pleased. Staff very friendly . Will use this service again if given the option.”

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Posted 5 years ago

“Sarah Whittington is an amazing, remarkable, compassionate outstanding professional. Trying to do this transport USA to UK is complicated and requires great attention, throw in your local pandemic and you basically are trying to coordinate the impossible - Unless you have a weapon and an Angel i.e. Sarah. Now the impossible is possible, and the guidance and caring along the way is simply world class. You are very fortunate to have this professional ambassador representing and demonstrating the core values of your industry. Best Stephen Walker”

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Posted 5 years ago

Thank you Stephen - we agree - Sarah is amazing! Thank you very much for your glowing review and we will pass on to Sarah!! I hope you and your family, including the furry members, are settling into the UK well and staying safe and healthy!

Posted 5 years ago

“From the start of this whole process Sarah Whittington was nothing but helpful. She answered every email promptly and made me feel so at ease with the whole shipping process! We will defiantly be using this company again!”

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Posted 5 years ago

“Very kind!”

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Posted 5 years ago

“We highly recommend this company. Ryan was fantastic! She delivered our puppy safely and was so kind! Thank you. Judyann Cummings and David Hartman.”

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Posted 5 years ago

“Our new puppy arrived happy and we could tell she had been taken care of well during her transportation to our home!”

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Posted 5 years ago

“They got my puppy here very quickly from the airport. They are very professional.”

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Posted 5 years ago

“Excellent communication. Well done!”

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Posted 5 years ago

“The driver that brought us our puppy yesterday was the best. You could tell from the moment he picked up our dog at the airport he made sure everything was just right. Changed the crate, gave her a snack and a little love for her can ride home. Great guy! Was so happy to pass her off to her new home. Thanks for all the love and care to get our new puppy home!”

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Posted 5 years ago

“They were very compassionate with my puppies!”

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Posted 5 years ago

“I am very impressed with My Pet Cab! The Rv look great and I was pleased to see my new puppy traveled in comfort and style! The gentleman who handed off my puppy was very helpful, gave me some basic information on how my puppy was handling travel and also help me to my car. Big plus was he is a veteran and I'm active duty. Great experience again and great people transporting puppies with care and comfort!”

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Posted 5 years ago

“we received our pup a week earlier then stated (which is great) the gentlemen we met were very nice and seemed genuinely happy and enjoyed their job. the crates they gave us were clean and neatly organized with all paper work toys and food. we also received bottle of water for our new pup as well for the ride home. most importantly the pup seemed happy and not frightened or unsure the men most have took good care of her on her travels from Arkansas to New Jersey.”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews