Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our puppy was delivered by Pet Cab in a very professional and clean manner. Jerry was so nice. He called to let us know he was on his way. Wonderful experience.”

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Posted 5 years ago

“Driver was friendly.”

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Posted 5 years ago

“She was very nice and caring with the transport of Dawson to us. Great service!!”

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Posted 5 years ago

“Our driver was friendly and wonderful! Thank you!!”

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Posted 5 years ago

“Very professional and kept us in the loop about delivery schedule”

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Posted 5 years ago

“After learning about a crazy travel scenario for my puppy that lasted more than 24 hours in multiple cars and a plane, My Pet Cab was wonderful. Kate was so nice, so reassuring and seemed genuinely excited for us to get our puppy (and for our puppy to get to us) after such a long journey.”

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Posted 5 years ago

We were really happy to be the last part of your puppy's journey to your house. Our team hopes nothing but love and tons of puppy kisses!!!!

Posted 5 years ago

“Got a confirmation call in the morning and the driver texted minutes before he arrived. Great service!”

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Posted 5 years ago

“Our driver delivered our new puppy safely and lovingly giving us updates on her arrival! Even gave us some puppy tips when she was dropped off!”

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Posted 5 years ago

“it was so great!”

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Posted 5 years ago

“I was a bit nervous about my new puppy Bella traveling from Missouri to NYC by herself. When she landed, I got a call from my driver right away and he gave me a time estimate! He called me right when Bella arrived to my apartment and had already cleaned our her crate. Overall a great experience!”

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Posted 5 years ago

“Excellent communication. Delivered our puppy exactly when promised and she was very comfortable.”

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Posted 5 years ago

“The driver who delivered our puppy was courteous and prompt. He communicated pickup and transit timing, and followed protocol upon arrival. Thank you to My Pet Cab!”

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Posted 5 years ago

“I would recomend thank you”

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Posted 5 years ago

Thank you Julio! I hope you all are settling in well in Puerto Rico! Cheers!

Posted 5 years ago

“Great experience”

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Posted 5 years ago

“Jerry was very nicely and professional and is a great representative of your company.”

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Posted 5 years ago

“I was very anxious to get my puppy. I knew when the plane landed and about how long it would take to get to my home. I’m not one to criticize but I would love to have had a phone call to inform me earlier in the day about the approximate ETA. The gentleman who delivered was very professional and kind”

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Posted 5 years ago

“Communicative, friendly, and on time! Great service”

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Posted 5 years ago

“Tracy was very nice. I have to admit I was nervous with delivery of my puppy. I bought and paid for a dog 2 years ago. Well no dog. I got duped. No dog. But Allen made it safely to my home. Thank you very much. He is a joy”

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Posted 5 years ago

“Drop off was quick and easy. The driver kept us well informed of his arrival time. Overall a very good experience.”

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Posted 5 years ago

“Very friendly, efficient, great service!”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews