Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, especially having our puppy delivered home during Covid. They called us ahead to let us know timing as well as when they were about 30 mins out. Very happy with your service!!”

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Posted 5 years ago

“Very good experience! Communicated the time window for drop off and had all paperwork in order. Thanks!”

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Posted 5 years ago

“Great communication day of to confirm arrival and delivery window and Ray was awesome. He was extremely personable and explained everything I need to know before taking the puppy away. Highly recommend.”

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Posted 5 years ago

“They kept us well informed, very polite”

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Posted 5 years ago

“Great communication and friendly staff. So thankful to my Pet Cab for bringing our new member of our family home!”

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Posted 5 years ago

“My Pet Cab staff provided timely accurate information, arrived on time. The pet arrived in great mood.”

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Posted 5 years ago

“communicative, clean, kind and understood the moment they were delivering to my children!”

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Posted 5 years ago

“The dog arrives home safe, hydrated and seemed happy. The driver was very nice.”

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Posted 5 years ago

“The driver was very professional and had everything we needed! I appreciated the constant communication and updates regarding our little one’s arrival.”

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Posted 5 years ago

“Awesome, the driver brought home my puppy I was so excited. He called me before arriving with my fur baby. And told me how my puppy was during the ride. He fed and watered my puppy. I loved the experience”

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Posted 5 years ago

“They were professional and provided me with updates as to their arrival time.”

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Posted 5 years ago

“Very punctual and pet friendly. Ally was a very friendly driver.”

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Posted 5 years ago

“Our whole experience of Starwood was excellent. Ryan was informative about the whole process, answered all of our questions, and kept us up to date as Indie traveled from the US to the UK. The delivery driver was also very professional and friendly, while maintaining social distancing because of COVID-19. We would recommend Starwood to anyone wishing to relocate their pet - five star service.”

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Posted 5 years ago

Thank you Vanessa & Christine - Thank you so much for the great review. Your feedback means so much to us as well as your trust in our team to take care of Indie. I hope your family is settling in well across the pond. All the best to you! - Ryan & the Starwood Animal Transport Team

Posted 5 years ago

“I got a call ahead of time from the driver, who arrived just when she said she would.”

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Posted 5 years ago

“The service was superb and Sarah was brilliant and very patient too.”

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Posted 5 years ago

Thank you Robson! Sarah is amazing : ) We appreciate your trust and the time it took to work with us and write your kind review. All the best to you and your family!

Posted 5 years ago

“Great service. Kept us informed all the way from the airport to the delivery of our precious cargo... formerly known as Ryder now Grandpa. Very cordial and professional crew. Thank you.”

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Posted 5 years ago

“Our driver was excellent! He called us ahead of time and came one time! He made the experience as easy as could be! My children were outside waiting for their new fur ever friend and the driver really helped keep the excitement and happiness going!”

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Posted 5 years ago

“Very nice person and everything was perfect! They contacted me and kept me up to date on scheduled arrival. Couldn’t be more pleased!!”

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Posted 5 years ago

“Delivery was cordial, timely, and expedient. Combined with the air transport, my new puppy arrived on May 30 at 9:30 AM. The original estimate was for his arrival on June 3 at 1:40 PM. That's 4 days and more than four hours earlier than estimated. I'd say that is "Excellent" service.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews