Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 25th September 2026

Julie Sweet

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

Maryam Q.

Starwood Pet Travel 5 star review on 14th September 2023

Jihoon

Starwood Pet Travel 5 star review on 16th July 2023

Michaela G

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver Jerry was very friendly and caring with our puppy!!”

Helpful Report

Posted 6 years ago

“The Starwood team were excellent, we were very nervous sending the girls on their first international trip but they arrived happy and healthy. The help they gave us with paperwork and Vet Issues was always right to the point and clear to understand. We will definitely be working with them again for our next move.”

Helpful Report

Posted 6 years ago

“Awesome job. Thankyou”

Helpful Report

Posted 6 years ago

“Called ahead of time with estimated ETA, out puppy arrived safely and calm. Driver was courteous and friendly. Pleased with service.”

Helpful Report

Posted 6 years ago

“The driver was very polite and respectful. Thank you for dropping off our new fur baby.”

Helpful Report

Posted 6 years ago

“Punctual, efficient, and well-organized.”

Helpful Report

Posted 6 years ago

“My goldendoodle puppy came home from her long journey relaxed and calm which made me feel better as a new puppy owner. Because I’m brand new to purchasing a dog, I was curious, albeit a little nervous, for how she would come home to me in NY from IN. Would she be very stressed and uncomfortable? Luckily the experience turned out to be very much the opposite and I’m very happy with the service provided.”

Helpful Report

Posted 6 years ago

“Excellent service. Arrived just half an hour after the flight landed. Betsy was very calm and happy and is settling in brilliantly with our family. Thank you”

Helpful Report

Posted 6 years ago

“The driver was very friendly and on time!”

Helpful Report

Posted 6 years ago

“Very friendly caring and prompt.”

Helpful Report

Posted 6 years ago

“They were great! I got phone calls about their timing and you could tell that they took the comfort and safety of the puppies very seriously. Everyone I spoke to, including the driver was enthusiastic and clearly understood our impatience to meet our new puppy!”

Helpful Report

Posted 6 years ago

“Great experience! The staff was kind, informative and professional. My puppy came clean and happy. The driver arrived on time.”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“They were absolutely amazing!! So nice and professional”

Helpful Report

Posted 6 years ago

“Driver called to let me know an ETA. He was friendly and seemed to be good with the animals. Puppy arrived and did not seem overly stressed from her trip. Settles in quickly. Thanks!”

Helpful Report

Posted 6 years ago

“Great experience all around”

Helpful Report

Posted 6 years ago

“Tracy dropped off Rigley. She called to let us know right when she would be here. She was pleasant and helpful.”

Helpful Report

Posted 6 years ago

“My pet cab provided great service. My driver, Jerry, was super kind & considerate. he called regularly to give me updates on when he would be arriving. I would highly recommend the service and transporting your new puppy to you.”

Helpful Report

Posted 6 years ago

“The McKinleys were absolutely wonderful!!!! They were accommodating, communicative, and reassuring. They kept me up to date with every step. I could tell that they had real love and compassion for my puppy. I can’t thank them enough for making the process smooth. I was honestly really nervous about that traveling process for my baby, they put my mind at ease. Thanks!!”

Helpful Report

Posted 6 years ago

“My Pet Cab did an Amazing job. The person who brought my new furry friend called with updates and answers to all my questions. He was very nice, patient and friendly.”

Helpful Report

Posted 6 years ago

Starwood Pet Travel is rated 4.9 based on 3,980 reviews