Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome job. Thankyou”

Helpful Report

Posted 5 years ago

“Called ahead of time with estimated ETA, out puppy arrived safely and calm. Driver was courteous and friendly. Pleased with service.”

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Posted 5 years ago

“The driver was very polite and respectful. Thank you for dropping off our new fur baby.”

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Posted 5 years ago

“Punctual, efficient, and well-organized.”

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Posted 5 years ago

“My goldendoodle puppy came home from her long journey relaxed and calm which made me feel better as a new puppy owner. Because I’m brand new to purchasing a dog, I was curious, albeit a little nervous, for how she would come home to me in NY from IN. Would she be very stressed and uncomfortable? Luckily the experience turned out to be very much the opposite and I’m very happy with the service provided.”

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Posted 5 years ago

“Excellent service. Arrived just half an hour after the flight landed. Betsy was very calm and happy and is settling in brilliantly with our family. Thank you”

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Posted 5 years ago

“The driver was very friendly and on time!”

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Posted 5 years ago

“Very friendly caring and prompt.”

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Posted 5 years ago

“They were great! I got phone calls about their timing and you could tell that they took the comfort and safety of the puppies very seriously. Everyone I spoke to, including the driver was enthusiastic and clearly understood our impatience to meet our new puppy!”

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Posted 5 years ago

“Great experience! The staff was kind, informative and professional. My puppy came clean and happy. The driver arrived on time.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“They were absolutely amazing!! So nice and professional”

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Posted 5 years ago

“Driver called to let me know an ETA. He was friendly and seemed to be good with the animals. Puppy arrived and did not seem overly stressed from her trip. Settles in quickly. Thanks!”

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Posted 5 years ago

“Great experience all around”

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Posted 5 years ago

“Tracy dropped off Rigley. She called to let us know right when she would be here. She was pleasant and helpful.”

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Posted 5 years ago

“My pet cab provided great service. My driver, Jerry, was super kind & considerate. he called regularly to give me updates on when he would be arriving. I would highly recommend the service and transporting your new puppy to you.”

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Posted 5 years ago

“The McKinleys were absolutely wonderful!!!! They were accommodating, communicative, and reassuring. They kept me up to date with every step. I could tell that they had real love and compassion for my puppy. I can’t thank them enough for making the process smooth. I was honestly really nervous about that traveling process for my baby, they put my mind at ease. Thanks!!”

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Posted 5 years ago

“My Pet Cab did an Amazing job. The person who brought my new furry friend called with updates and answers to all my questions. He was very nice, patient and friendly.”

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Posted 5 years ago

“nice people with an easy transition with our new puppy!”

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Posted 5 years ago

“Amazing service we received a call the morning of the cab service then another call when they were 30 mins away. I can tell that he was in good hands. We appreciate what you do! Thank you!”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews