Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time, gave updates of location and very friendly”

Helpful Report

Posted 5 years ago

“Great service! Our puppy arrive happy and safe!”

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Posted 5 years ago

“Great experience”

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Posted 5 years ago

“June was absolutely wonderful. She was communicative and a delight to speak with. It was evident that she truly cared about delivering a high-class experience.”

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Posted 5 years ago

“They were informative, timely and notified me a half hour before they got to my door, as promised. The two gentlemen wore masks (as its still Covid-safe world) and were very friendly. One was holding my puppy in his arms when I opened the door. That was a very nice touch. 😃❤️”

Starwood Pet Travel 5 star review on 9th July 2020

Helpful Report

Posted 5 years ago

“Pet Cab team was very good at communicating our new puppy's delivery, and kept us informed as they progressed to us. They provided a 2 hour window for delivery, and were there at the beginning of the window.”

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Posted 5 years ago

“Good communication, patient with delivery. Clearly appreciated the excitement of the special puppy delivery. Liked the photo.”

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Posted 5 years ago

“Kate was exceptional and made the arrival wonderful for our Louie! What a fantastic experience. Thank you for everything!”

Starwood Pet Travel 4 star review on 9th July 2020

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Posted 5 years ago

“Great experience and very professional”

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Posted 5 years ago

“Kate kept us informed of our pup's ETA and delivered us one beautiful dog. Our pup was obviously well cared for and in good hands. Thanks!”

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Posted 5 years ago

“Leslie was fantastic. Our sweet girl was delivered to us safely! Thank you Pet Cab!”

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Posted 5 years ago

“A very pleasant man dropped off our puppy right on time”

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Posted 5 years ago

“They are very friendly and compassionate and delivery my puppy on-time.”

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Posted 5 years ago

“My pet cab was great at communicating and he was willing to help surprise our 10 year old!”

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Posted 5 years ago

“Our puppy arrived well taken care of in an air-conditioned modern van. The gentleman who delivered her was very friendly and arrived on time.”

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Posted 5 years ago

“Sarah Whittington was really professional throughout and went the extra mile to make sure everything went smoothly. Particularly grateful for the way she worked directly with my vet to ensure the paperwork was correct.”

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Posted 5 years ago

“Great service! They called the previous day to confirm address and time of delivery. On the day of delivery, Lori called around 40 mins before delivery time and gave an update. Got the puppy home, and back on her way. Very pleased.”

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Posted 5 years ago

“My Puppy was delivered on time to my happy home and so happy for her to be home.”

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Posted 5 years ago

“Very kind and thoughtful service. They provided prompt updates and even shared a picture of us holding our new puppy! First Class service! Thank you!”

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Posted 5 years ago

“My dog was brought straight to the door and I was greeted by a nice and informative pet driver and a very excited puppy. It was an overall great experience.”

Helpful Report

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews