Hyperli Reviews

Name: Hyperli
Rating: 2.39

2.4 Rating 215 Reviews

33 %

of reviewers recommend Hyperli

2.4

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Hyperli 1 star review on 12th September 2024

Themba

Hyperli 1 star review on 1st August 2024

C Smith

Hyperli 1 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hyperli should vet this merchant i bought a spa voucher including mani the gel lasted for 2days the environment was not okay with cats going around didnt even offer us water the place was a house with dirty towels for massage and stuffy room😢”

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Posted 3 years ago

“THE WORST. I'm struggling to get a refund and can’t find their contact number. Literally wish I read the reviews before purchasing my vouchers. If anyone knows of any other way I could contact them please respond to my review. Thanks.”

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Posted 3 years ago

“Purchased hyperli tagora strawberry farm vouchers, went to the place which was far off from where we live, only to find out from the owner, hyperli fraudulently used the farms name to make sales. They didnt allow us to use the vouchers. Received no response from hyperli!”

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Posted 3 years ago

“I bought a blender. After 3 weeks of waiting I received a message that it was delivered and I must enjoy my product. The product was never delivered. I tried to write to Hyperli support, no reply and the Courier Company Pargo is sending from pillar to post”

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Posted 3 years ago

“Oder 3days processing ODR1959485, why? And it has expired why?”

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Posted 3 years ago

“I bought a fat burning treatment from the online store. Only to discover the wellness clinic meant to provide it doesn't exist. Its a scam. They lured me in to go there and showed me cameras to prove my physical presence at the place. Then redeemed my voucher without providing the services. In the process I was insulting and treated like trash. 1. This is a scam, there is no wellness clinic and I was not given the treatment. 2. When I asked what the treatment entails, that is when i was told am rude and have an attitude. From only trying to understand what I will be getting as a service. 3. She kept on referring to "the product" but not sharing what it is exactly 4. I went there and no laser equipment on site. 5. The lady started conflict intentionally, in order to avoid giving the treatment. 6. She fraudulently redeemed the voucher without rendering the service. 7. She threatened me with police, lawyers, when i insisted on my refund or treatment. 8. She treated me worse that how black people were treated during apartheid. 9. If her services are not for black people, she must state it upfront. No human being deserves to be treated the way I was treated. 10. I wish her healing because she is demonic. Regards, Mbali Show more”

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Posted 3 years ago

“I bought a Lipodissolve and laser lipolysis treatment sessions Date Purchased: 6/21/2022 The voucher is valid for 3 months from the date of purchase. Ville Bios Office park Building 3 2nd floor, 920 Jacques Street, Moreleta Park, Pretoria, 0044. wellnessclinic.co.za. The lady is running a scam there. She accused me of being rude, refused to give me the treatment. I am glad she did, because only God knows what she was gona inject to my body. Then redeemed the R699 voucher. She insulted me whilst at it too. I wonder how Hyperli is vetting these merchants before onboarding them. Please becareful out there, scammers everywhere. There is no wellness clinic, there was not even equipment to show existence of the clinic.”

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Posted 3 years ago

“Would Never Recommend to anyone. You will struggle to get a refund. they will give you credit and refuse to refund you the money.”

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Posted 3 years ago

“an order was "Being prepared" since 30 May 2022, ordered and paid 26/05/22. If i did not hound for answers to where my items are, i would still be waiting. Moira got as far as doing a refund, but only half my money was refunded...still awaiting a reason for this. Director and Sales Manager was cc'd on all emails. No responses from Management. This time IT was blamed.”

Helpful Report

Posted 3 years ago

“My friend and I bought a spa voucher and contacted the spa immediately after purchase to make an appointment. In our communication to make the booking, we were then told that the instead of the 90 minute massage we were sold, Hyperli had made a mistake and the massage would only be 60 minutes. Disappointed, yet not wanting the admin to apply for a refund and search for a new deal, we continued with the booking. The appointment was confirmed, for the 22nd of May 2022. On the day we were supposed to go, about an hour before our appointment, they called us and canceled the appointment. We then asked for a refund, but we couldn't get it because the 7 days had passed. When we told her we didn't get our refund, an argument ensued and she blocked us on Whatsapp. The spa is Breathe Beauty Studio. This was so frustrating because we lost our money for nothing.”

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Posted 3 years ago

“Bought a voucher valid for 3 months for Shumani Restaurant in Woodstock Cape Town and when I called the Establishment to make an appointment they said they no longer deal with Hyperli and are not accepting vouchers. When I called Hyperli I was told refunds can nly be processed within 7 days WTH so why make a voucher valid for 3 months if u can't use it unless accepted withing 7 days and where had my money gone to now? Nobody knows or cares”

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Posted 3 years ago

“I am having distressing payment issues which I haven’t had before and also after contacting my bank to ensure everything is fine my side but I get no response from Hyperli and their is no contact number nice. Very frustrated and upset!”

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Posted 4 years ago

“No contact number. Been emailing for 3 months with no reply.”

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Posted 4 years ago

“Crystal springs pilgrim couldn’t purchase a voucher .false Marketing strategy”

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Posted 4 years ago

“Still no refund. It's been 3 weeks (not 48 hours as promised on their website). Nobody responds to my emails. Not even to update me!”

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Posted 4 years ago

“This company has no contact number and they do not respond to emails. What kind of business is this?”

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Posted 5 years ago

“This whole thing just sucks. The Over booking and the unreliable merchants! I lost my money and no one seems to care.”

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Posted 5 years ago

“You advertise on every voucher that you have 7 days to change your mind to get a refund. Have now tried for 3days to cancel voucher next day after bought. Very bad customer service and no phone number to talk to somebody”

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Posted 6 years ago

“No number to call when I wanted a refund because no one was at the salon that I booked an appointment for. After many emails they sent me a credit but I failed to read the small print and and it expired after seven days . Bit confusing , and for no fault of mine I lost my money”

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Posted 6 years ago

“I purchased a voucher to kwalata game lodge on the 12 of March. When i tried to reedem the voucher i was told they are fully booked until june. So i asked for a refund told to fill in my refund details and the money would be processed within 5-7 days. That was on the 14 of march even today im still waiting their emails fo unanswered this is really poor service.”

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Posted 6 years ago

Hyperli is rated 2.4 based on 215 reviews