iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

Questions

Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

Write Your review

Tell us how iapetus made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice and range of gifts at good prices. Was struggling with the website but help given was fantastic and the person responding to my queries couldn't have been more helpful.”

Helpful Report

Posted 7 years ago

“Excellent customer service as usual. Grateful for their enthusiasm and 'going the extra mile' assistance in having a Nick Hubbard item altered to suit the recipient. I'd recommend Iapetus without a moment's hesitation”

Helpful Report

Posted 7 years ago

“Item was received on time and very well packaged. Would definitely recommend and use again!”

Helpful Report

Posted 7 years ago

“I love Iapetus! Wonderful choice of really gorgeous items to suit all tastes and in all price ranges. Customer service is always second to none. Highly recommended shopping experience!”

Helpful Report

Posted 7 years ago

“Lovely products and fine service”

Helpful Report

Posted 7 years ago

“Very helpful, personal service, great range of choices and very organised with delivery”

Helpful Report

Posted 7 years ago

“Customer service was brilliant! Ordered a hand made ring recently which was delivered really quickly. I am over the moon with the design and quality. Will definitely use this company in future. Many thanks Joy”

Helpful Report

Posted 7 years ago

“In Malvern, there are warm, friendly and helpful staff on hand to serve and advise. Great shop and I particularly like being able to order on line and then collect from the shop especially as I live in the town.”

Helpful Report

Posted 7 years ago

“I bought an Angela Harding advent calendar. I love it!”

Helpful Report

Posted 7 years ago

“I enjoyed looking around the site”

Helpful Report

Posted 7 years ago

“Excellent customer service, wrong item was sent but replaced at no cost and very promptly. Delighted with my purchase. Will use again.”

Helpful Report

Posted 7 years ago

“Very good service, would certainly order from again.”

Helpful Report

Posted 7 years ago

“One of the best small companies on line selling some beautiful original gifts, for those special people in our lives!”

Helpful Report

Posted 7 years ago

“Informative regarding delivery”

Helpful Report

Posted 7 years ago

“I spotted a lovely item when visiting the shop in Great Malvern and was able to buy it online as a surprise gift. It was very well packaged and arrived quickly with great communication from the shop.”

Helpful Report

Posted 7 years ago

“I can always find something I like and it's my go to pressie site now. Amazing range of items dispatched promptly. Always beautifully packed with a loving and personal touch. Couldn't ask for more. Brilliant!”

Helpful Report

Posted 7 years ago

“Great service. Lovely card. Nice message to thank me for the purchase.”

Helpful Report

Posted 7 years ago

“I have never been disappointed with any of the items I have purchased from Iapetus but what turns it into a personal experience is that the staff take the trouble to include a hand-written Thank You note when dispatching your items. A delightful touch.”

Helpful Report

Posted 7 years ago

“Iapetus always give excellent service and a personal note. It's a fantastic shop.”

Helpful Report

Posted 7 years ago

“great selection or gifts helpful staff if phoning veru speedy safe delivery”

Helpful Report

Posted 7 years ago

iapetus is rated 4.9 based on 2,727 reviews