IconByDesign US Reviews

Name: IconByDesign US
Address: 3225 Helms Ave, Los Angeles, California
Rating: 4.79

4.8 Rating 368 Reviews

94 %

of reviewers recommend IconByDesign US

4.8

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign US:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 617 0124

Email:

care@iconbydesign.com

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IconByDesign US 5 star review on 21st December 2025

"Geoff"

IconByDesign US 5 star review on 19th December 2025

Lynn T

IconByDesign US 5 star review on 16th December 2025

"Geoff"

IconByDesign US 5 star review on 10th December 2025

Mary

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“con By design.com has been terrific to work with. Their dining tables and dining chairs were absolutely the finest quality available on the internet. Their prices were very very good. And Adam Light, one of the owners, was a delight to work with. He was right in the mark with his delivery estimates. We also love their styling. We couldn’t be happier. Robb Taylor.”

Helpful Report

Posted 1 year ago

“The clean midcentury design was exactly what I was looking for. The fabrics and walnut sample helped me choose. The customer service was excellent. I highly recommend this business.”

IconByDesign US 5 star review on 17th April 2024

Helpful Report

Posted 1 year ago

“The customer service was excellent. The table is beautiful and the delivery and assembling very smooth and professional.”

Helpful Report

Posted 1 year ago

“It looks fabulous. Very pleased!”

IconByDesign US 5 star review on 4th April 2024

Helpful Report

Posted 1 year ago

“Absolutely love my new table and chairs! Clean, classic, elegant design. High quality materials, easy to assemble. The folks at IconBy Design were wonderful to work with. They helped me get my set shipped to Hawaii, logistically a pain in the neck, but arrived in perfect condition. I can’t say enough good things about my purchase. Would definitely recommend.”

IconByDesign US 5 star review on 29th March 2024

Helpful Report

Posted 1 year ago

“Walnut Table and Chairs seem to be great quality. Buying from ICon was very easy to do. We are extremely happy with our purchase.”

Helpful Report

Posted 1 year ago

“Fantastic service and perfect delivery! We visited the LA showroom after a whole summer of pining over the olivia dining chair online, and are incredibly happy with our purchase.”

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Posted 1 year ago

“It’s a true!! The quality design and workmanship of furniture; table, is beautiful! Planning to soon order pair of Magus chairs.”

IconByDesign US 5 star review on 23rd March 2024

Helpful Report

Posted 1 year ago

“We truly love this complete dining set. It's absolutely beautiful!”

IconByDesign US 5 star review on 22nd March 2024

Helpful Report

Posted 1 year ago

“First time I ever ordered from them, will be ordering again. Good service, beautiful design. The dining chairs are beautiful and very well built.”

Helpful Report

Posted 1 year ago

“The furniture has unique designs and the quality of the workmanship is unsurpassed. I have gotten comments about the furniture on its beauty. My friends are in th process of buying from you - I highly recommend IconByDesign furniture!!”

Helpful Report

Posted 1 year ago

“Good company. Pricing is low and the level of quality is high. Shipping was a breeze.”

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Posted 1 year ago

“I came across IconByDesign while searching for a compact desk for our guest bedroom, and I'm so glad I did. The Olivia Console Table was an ideal fit for the space, and its removable lower shelf made it incredibly versatile, easily transforming into a desk. Despite its narrow profile, it accommodates both my iPad and laptop comfortably, leaving plenty of space for writing and keeping essentials like coffee within reach. Crafted from solid oak, the desk exudes quality and feels exceptionally sturdy. The addition of two soft-close drawers provides convenient storage for notebooks and pens. What's truly impressive is the ability to repurpose the lower shelf into a charming plant bench for another room simply by adding some legs from Home Depot. It's like getting two pieces of furniture for the price of one! I highly recommend both this piece of furniture and IconByDesign. When it's time to upgrade our primary bedroom furniture, IconByDesign will undoubtedly be our first stop.”

Helpful Report

Posted 1 year ago

“Amazing customer service. Felt assured that the product will get delivered on time in great condition. First time ordering furniture online. Glad I did it with IconByDesign! I just really wanted white oak. It was slightly darker than I thought but the design is really sleek and beautiful. No regrets. It's brought me a lot of happiness.”

Helpful Report

Posted 1 year ago

“To date I have ordered Olivia DisplayShelves, Single 3 shelves and Double, 4 shelves. Also, Olivia Console Table, 39". The entire ordering, delivering ( first class service ) quality of merchandise has exceeded all my expectations. Also, the Magnus Coffee Table. Next, Dining area.”

Helpful Report

Posted 1 year ago

“Your furniture is misrepresented. When I called your showroom, I was told that the furniture was designed and made in Australia. Your furniture is made in China. I could have bought the exact same table and chairs from Wayfair etc. for 1/2 the price. Many of the holes that the screws went in were crooked or non-exsistent. Your return policy is unacceptable also. You want to refund me 1/2 the cost of the table and chairs.”

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Posted 1 year ago

“This furniture is simply beautiful. Heirloom quality. Finely made of really satisfying materials. I had a superb experience with the owner. And also the delivery was really well done — great communication. Just a great product and company.”

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Posted 1 year ago

“Ran into an issue with the product, but Adam was extremely quick to respond to my concerns and offered a partial refund. Excellent customer service.”

Helpful Report

Posted 1 year ago

“The folks at IconByDesign were very helpful in answering our questions and showing us a variety of items in their showroom over zoom, since we live in CO.”

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Posted 1 year ago

“Bought dining table for my kids for Christmas. It is just beautiful. We love the way it easily expands for those family dinners. Table arrived very quickly and is just perfect. Will definately keep IconByDesign in mind for any firther needs”

Helpful Report

Posted 1 year ago

IconByDesign US is rated 4.8 based on 368 reviews