“£20 to change an email address? I don’t think so. What a rip-off praying on pet owner’s love of their pets. Not a chance I’m giving them even more money - they can find me with mobile number. That won’t ever change. And next time I won’t be using Identibase.”
“They simply dont do what it says on the packet -been waiting for many months for them to change my dog's details from previous owner and they simply have not replied in days and my need is urgent as a dog care company wants her microchip to be udated before engaging with us.”