“Thank you so much for your help and finally sorting the accounts out so that I can log in without any problems . Luke Stewart who help me with the query was very friendly, polite and helpful.
Thank you again Sarah and Teddie (dog) Whittock”
“A brilliant company. Katy sorted my cats chip out as it was the wrong number and kept me updated at all times. It really took the stress from trying to find the issue myself. Thank you”
“Wendy Nurse of Identibase has been extremely professional and helpful in dealing with my difficulty in completing the registration of my pet which Wendy dealt with swiftly and efficiently with a personal touch. Thank you Wendy for your support. David”
“My cat had been chipped twice by the time i owned her so i was concerned i would have to pay £30x2 to update both to my current address but Katy at Identibase advised she could put them under the same account for me with the one fee of £30, she did this all in an afternoon via a few exchange of emails - a very quick and happy resolution!”
“Katy dealt with my query and answered my subsequent question professionally, diligently and with no delay. I am more than satisfied with how she handled it and as a result I shall continue to use your service.”
“All I want is a replacement tag as the initial one is rather tacky and they are asking mr to pay a further £10 to update my details. Why should I pay £10 for info which has not changed. Forget I a complete waste of time”
“Luke was very helpful and the conversation was a ‘pain free’ exercise in receiving confirmation of my cat’s microchip registration. Thank you Luke!”
“Excellent customer care this morning from Luke Williams who sorted and advised about the microchip for our puppy and made me aware of other services from Identibase , easy to talk to and curteous !”
“Hannah was very helpful with a query. And sorted very simply. Identibase is very reasonably priced. Also very easy to register details & chips with. Highly recommend.”
