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Identibase Reviews

4.4 Rating 834 Reviews
84 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“Luke W sorted out my query efficiently, politely and was very helpful.”
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Posted 2 years ago
“Very friendly and efficient, took only a few minutes to check my enquiries”
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Posted 2 years ago
“Great helpful and professional service and advice”
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Posted 2 years ago
“Our registration problem was handled quickly and professionally”
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Posted 2 years ago
“Imogen was very helpful with my request today and sorted my problem”
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Posted 2 years ago
“I had a problem which Ella sorted out for me brilliantly. She was kind, professional and extremely helpful.”
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Posted 2 years ago
“Your agents were both extremely pleasant and helpful and such a pleasure to deal with. Our query and update was dealt with very efficiently.”
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Posted 2 years ago
“Very quick response and a great "Lost" poster was produced in rapid time. Very satisfied and our cat was found.”
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Posted 2 years ago
“I had an issue with payments, which was my fault. WENDY NURSE Pet protect expert, got back to me, next working day and sorted out the issue and my confusion. Excellent customer services and problem solving. Thank you so much!”
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Posted 2 years ago
“HI My change of address was dealt with quickly and efficiently by Emma Many thanks Mrs M Sparrow”
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Posted 2 years ago
“The best service ever!Thank you very much!”
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Posted 2 years ago
“They were very helpful and corrected their mistake with no hassle many thanks”
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Posted 2 years ago
“Wendy Nurse was brilliant to deal with she answered my email extremely promptly. If only customer service was as good as that all the time!”
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Posted 2 years ago
“Amazing very quick response fabulous”
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Posted 2 years ago
“Pleasant member of staff. Dealt with my request efficiently. Thank you.”
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Posted 2 years ago
“They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.”
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Posted 2 years ago
“I spoke to a very helpful agent called Luke Williams. I needed to do a transfer of ownership/keeper and Luke was pleasant, efficient and assisted me greatly. He sent an email directly as promised and remained polite and affable throughout. Thank you Luke for making this process as easy as possible for me.”
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Posted 2 years ago
“Easy to contact and update our cats ID numbers as we have just moved house. Thank you”
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Posted 2 years ago
“They were very helpful and explained everything. Very pleased.”
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Posted 2 years ago
“I was very happy with the assistance I had to change my address due to house move for my cat. I was made aware of other offers which I declined. Thank you”
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Posted 2 years ago
Identibase is rated 4.4 based on 834 reviews