“I had a query about a debit to do with the dog I had rehomed last year. It was resolved immediately and money was refunded straight away into my account by a very pleasant and helpful young woman.”
“Adam was very efficient & helpful in transferring keepership of our cat following the bereavement of her owner (my mother-in-law)
Highly recommended.
Steve.”
“When I telephoned today I got through in 5-10 minutes BUT this was my 5 th try!!! I tried on line but had no password, by telephone 3 times and waited 25 minutes then gave up. Sent an email which was returned as not acceptable. This morning was the last try I am not at all impressed with your systems”
“I had an issue with payments, which was my fault. WENDY NURSE Pet protect expert, got back to me, next working day and sorted out the issue and my confusion.
Excellent customer services and problem solving. Thank you so much!”
