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Identibase Reviews

4.3 Rating 755 Reviews
83 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“They were very helpful and corrected their mistake with no hassle many thanks”
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Posted 2 years ago
“Wendy Nurse was brilliant to deal with she answered my email extremely promptly. If only customer service was as good as that all the time!”
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Posted 2 years ago
“Amazing very quick response fabulous”
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Posted 2 years ago
“Pleasant member of staff. Dealt with my request efficiently. Thank you.”
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Posted 2 years ago
“They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.”
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Posted 2 years ago
“I spoke to a very helpful agent called Luke Williams. I needed to do a transfer of ownership/keeper and Luke was pleasant, efficient and assisted me greatly. He sent an email directly as promised and remained polite and affable throughout. Thank you Luke for making this process as easy as possible for me.”
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Posted 2 years ago
“Easy to contact and update our cats ID numbers as we have just moved house. Thank you”
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Posted 2 years ago
“They were very helpful and explained everything. Very pleased.”
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Posted 2 years ago
“I was very happy with the assistance I had to change my address due to house move for my cat. I was made aware of other offers which I declined. Thank you”
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Posted 2 years ago
“Wendy at Identibase is very helpful and responds to any questions very quickly”
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Posted 2 years ago
“Katy managed to sort my issue with a friendly and helpful manner - thanks again Katy”
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Posted 2 years ago
“I contacted with Wendy Nurse, and she explained to me clearly how to create a breeder account. She was polite and very helpful. Best Regards, Natalija”
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Posted 2 years ago
“Spoke with Katy about completion and confirmation on my son's cats,very informative adviser.very polite courteous and extremely professional.”
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Posted 2 years ago
“I sent an Email about my cats microchip and received a prompt reply from Nurse Wendy who was extremely helpful and sorted everything that i needed help with extremely quickly which made me happy ☺️”
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Posted 2 years ago
“Wendy dealt with my query promptly”
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Posted 2 years ago
“The Assistant was polite and friendly, and resolved My query quickly.. 😊”
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Posted 2 years ago
“Thank you so much for your help and finally sorting the accounts out so that I can log in without any problems . Luke Stewart who help me with the query was very friendly, polite and helpful. Thank you again Sarah and Teddie (dog) Whittock”
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Posted 2 years ago
“Helpful and compassionate with missing cat, nothing too much trouble. Thank you again”
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Posted 2 years ago
“A brilliant company. Katy sorted my cats chip out as it was the wrong number and kept me updated at all times. It really took the stress from trying to find the issue myself. Thank you”
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Posted 2 years ago
“Wendy Nurse of Identibase has been extremely professional and helpful in dealing with my difficulty in completing the registration of my pet which Wendy dealt with swiftly and efficiently with a personal touch. Thank you Wendy for your support. David”
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Posted 2 years ago
Identibase is rated 4.3 based on 755 reviews