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Identibase Reviews

3.9 Rating 454 Reviews
72 %
of reviewers recommend Identibase

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Superb and very friendly service on Mon 17 June from Imogen . On taking my cat Freddie to be microchipped yesterday the vet discovered he’d already got one. However on further investigation it transpired he was registered as a dog called Frankie ! I was given identity basis, phone number phone & this lovely patient lady sorted it all out. Excellent service. Good job
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Posted 1 year ago
luke very helpfull and answered my query quickly
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Posted 1 year ago
Luke was pleasant and very helpful.Thank you
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Posted 1 year ago
Although both my cats were registered only one was shown on my dashboard. I asked if they could both show on my dashboard. Wendy Nurse did this very quickly and now both cats are shown. Couldn’t be more satisfied with the service, thank you Wendy.
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Posted 1 year ago
Very easy nice lady on the phone someone I could understand thankyou
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Posted 1 year ago
Sorted out changing our cats details with half an hour Much appreciated thank you
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Posted 1 year ago
Wonderfull patience with me
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Posted 1 year ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
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Posted 1 year ago
Katy was so very helpful. Very efficient.
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Posted 1 year ago
I was able to reset my account after several attempts online
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Posted 1 year ago
Katy sorted out my query for me efficiently, quickly and very politely.
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Posted 1 year ago
Very happy with lukes help with tag
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Posted 1 year ago
They were very good at sorting out my enquiry. They were very helpful and friendly.
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Posted 1 year ago
Friendly & helpful - thank you .
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Posted 1 year ago
Excellent help and instant e mail containing everything I wanted with regard to my cat
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Posted 1 year ago
Added new puppy from another provider onto my current account quickly and easy, then let me know she was now added on Couldn't ask for better
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Posted 1 year ago
Our cat went missing from our garden. We reached out to everyone we could to find him. 5 days later his chip was scanned at a local vet. They immediately called us and we got him back. Without this we would have lost him. So grateful to Indentibase for making this possible.
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Posted 1 year ago
Well what a pleasure to deal with Identibase, The agent I spoke with a man called Luke Stewart, was polite & very informative & really couldn't have been more helpful with my change of keepership query. Thankyou so much & keep up the good work.
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Posted 1 year ago
Dealt with one of the veterinary nurses called Wendy who couldn't have been more helpful. Replied to each of my emails timeously. Really appreciated her support and guidance.
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Posted 1 year ago
Thank you for a quick response and help with my enquiry, such a great service, thanks Alice!
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Posted 1 year ago
Identibase is rated 3.9 based on 454 reviews