“Spoke to Rebecca today to change our address for our
cat ‘s microchip. Was a very easy process and made for a really good experience by someone who was very helpful and friendly.”
“I rang because wasnt sure online and the lady was so helpful, she sorted out what i wanted there and then and explained as she was doing so. Would highly recommend”
“I had followed instructions on a website purporting to be identibase. They scammed me for £40 but fortunately Paige from identibase identified the problem and registered my puppy quickly and efficiently and followed up with emails T&Cs etc.”
“We had to check that my cat was registered as she was an adopted cat the man who answered the phone was very polite and professional and helpful
Regards mrs G Hooper”
“Gayle was very kind and supportive with my call to inform Identibase of my cat Lilly having to be put to sleep. Having an aggressive cancer in her jaw. She was 16 yrs old. Sadly missed. Patri”
“Lovely, helpful young woman who kindly listened and checked database thoroughly to fix the problem I had. Couldn't fault her performance was very satisfied with outcome.”
“Having recently ‘inherited’ a beautiful stray/lost cat, the service provided in re-registering the details was simply effortless. I spoke with Philippe, who was exceptionally friendly and helpful.”
