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Identibase Reviews

4.1 Rating 582 Reviews
78 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
The dentibase staff l have dealt with recently namely Luke S & Sophie have both been very pleasrant & helpful. .Thank You both....
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Posted 1 year ago
Luke S was SO helpful with setting up the account for our new adopted cat. It put my anxious head at rest thank you.
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Posted 1 year ago
Excellent service , polite friendly and informative
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Posted 1 year ago
The young lady was very pleasant and helpful
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Posted 1 year ago
Identibase employee Katy has been very helpful to me when seeking information on how to change the ownership detail on my pets microchip! Katy gave clear instructions and had great knowledge of the website. Thank you Katy for making this so easy for us, we really appreciate it!
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Posted 1 year ago
I was changing my pet details by phone. The waiting time was brief, the agent was polite and helpful and efficient. The process was straightforward and quick. Thank you identibase.
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Posted 1 year ago
Luke S was really helpful and friendly. My enquire was dealt with quickly and efficiently, thank you
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Posted 1 year ago
Charming easy to talk to. Put my mind at rest immediately about my dog‘s chip. Very happy with Identibase.
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Posted 1 year ago
They were pleasant and friendly, and they dealt with my request for a change of address for my two cats quickly and efficiently.
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Posted 1 year ago
they were brilliant, happy to help
Identibase 5 star review on 4th February 2025
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Posted 1 year ago
Katy was fantastic in helping me change some information on my account. Couldn’t have done it without her amazing help. Can 100% recommend 😊✨
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Posted 1 year ago
I needed to change the ownership and address for my Cat's microchip. I received quick responses to my questions and the team were very helpful and professional. A special 'thank you' to Wendy. I would recommend this company .
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Posted 1 year ago
Excellent caring service and peace of mind that my pet is securely protected by Identibase. Phones are always answered promptly by friendly polite caring staff and website easy to use
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Posted 1 year ago
So very helpful. A great company. Thank you Jack.
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Posted 1 year ago
I was extremely happy talking to Adam, he was so helpful and understanding. Thank you so much.
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Posted 1 year ago
Transferred my dogs microchip details free of charge into a account in my name after the sad passing of my husband who was the previous account holder
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Posted 1 year ago
Rang up this morning a lovely young lady who ativeted Henry's chip many thanks .
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Posted 1 year ago
Milli, was extremely helpful , polite and sorted my query. Well done Milli and thank you,
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Posted 1 year ago
very good it was brilliant brian drake
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Posted 1 year ago
Because he was very kind and helpful
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Posted 1 year ago
Identibase is rated 4.1 based on 582 reviews