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Identibase Reviews

3.8 Rating 403 Reviews
70 %
of reviewers recommend Identibase

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Luke was pleasant and very helpful.Thank you
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Posted 10 months ago
Although both my cats were registered only one was shown on my dashboard. I asked if they could both show on my dashboard. Wendy Nurse did this very quickly and now both cats are shown. Couldn’t be more satisfied with the service, thank you Wendy.
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Posted 10 months ago
Very easy nice lady on the phone someone I could understand thankyou
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Posted 10 months ago
Sorted out changing our cats details with half an hour Much appreciated thank you
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Posted 10 months ago
Wonderfull patience with me
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Posted 10 months ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
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Posted 10 months ago
Katy was so very helpful. Very efficient.
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Posted 10 months ago
I was able to reset my account after several attempts online
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Posted 10 months ago
Katy sorted out my query for me efficiently, quickly and very politely.
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Posted 10 months ago
Very happy with lukes help with tag
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Posted 11 months ago
They were very good at sorting out my enquiry. They were very helpful and friendly.
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Posted 11 months ago
Friendly & helpful - thank you .
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Posted 11 months ago
Excellent help and instant e mail containing everything I wanted with regard to my cat
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Posted 11 months ago
Added new puppy from another provider onto my current account quickly and easy, then let me know she was now added on Couldn't ask for better
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Posted 11 months ago
Our cat went missing from our garden. We reached out to everyone we could to find him. 5 days later his chip was scanned at a local vet. They immediately called us and we got him back. Without this we would have lost him. So grateful to Indentibase for making this possible.
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Posted 11 months ago
Well what a pleasure to deal with Identibase, The agent I spoke with a man called Luke Stewart, was polite & very informative & really couldn't have been more helpful with my change of keepership query. Thankyou so much & keep up the good work.
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Posted 11 months ago
Dealt with one of the veterinary nurses called Wendy who couldn't have been more helpful. Replied to each of my emails timeously. Really appreciated her support and guidance.
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Posted 11 months ago
Thank you for a quick response and help with my enquiry, such a great service, thanks Alice!
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Posted 11 months ago
I have dementia and I got all confused about how it all works etc but Alice was just wonderful, patient and understanding I didn’t make it easy for her at all. Eventually she got everything sorted and now my confusion has disappeared Thank you Alice
Identibase 5 star review on 6th June 2024
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Posted 11 months ago
Very helpful and a prompt response.
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Posted 11 months ago
Identibase is rated 3.8 based on 403 reviews