“They want £20.95 to change my address! Imagine if your bank charged you £20 to change your address! This is a rip off! Greedy people at this company. I won't be paying this.”
“I find it incredible that this company wants to charge me to change my address in my own account - a simple thing which doesn't cost them a penny. Vultures!”
“extremely poor service, sent my details requesting a change of address, along with £6, they sent a letter requesting £15.95 to change an address? disgusting. I emailed them to complain, with no response.”
“£20 to change an email address? I don’t think so. What a rip-off praying on pet owner’s love of their pets. Not a chance I’m giving them even more money - they can find me with mobile number. That won’t ever change. And next time I won’t be using Identibase.”
“They simply dont do what it says on the packet -been waiting for many months for them to change my dog's details from previous owner and they simply have not replied in days and my need is urgent as a dog care company wants her microchip to be udated before engaging with us.”
