Login
Start Free Trial Are you a business? Click Here

Ikea Reviews

1.5 Rating 1,655 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,655 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone

Write Your review

Ikea 1 star review on 13th September 2025
Maya Luna
Ikea 1 star review on 3rd May 2025
Mily
Ikea 1 star review on 11th December 2024
Megan Gregory
Ikea 1 star review on 13th December 2023
Costa Fedorov
Ikea 1 star review on 13th December 2023
Costa Fedorov
Ikea 5 star review on 26th September 2023
Crossrail Cottage
Ikea 5 star review on 26th September 2023
Crossrail Cottage
83
Anonymous
Anonymous  // 01/01/2019
“Purchased wardrobe and chest of drawers. Excellent quality and easy to build following the instructions. Extremely pleased with finish, quality and assembly of the product. Highly recommend.”
Helpful Report
Posted 8 years ago
“Some problems with faulted pieces of a wardrobe which were replaced no problem at all . Very good customer service just possibly could have more agents as was on hold over 15 mins but problem resolved.”
Helpful Report
Posted 8 years ago
“Quick Delivery. one Item I ordered wrong colour but very easy to return.”
Helpful Report
Posted 8 years ago
“I bought a Stuva/Folja wardrobes for my daughters room and am very happy about he purchase-they are beautiful pink and were quite easy to fit”
Helpful Report
Posted 8 years ago
“Good range, good quality and reasonable prices”
Helpful Report
Posted 8 years ago
“Fast delivery and also efficient with return.”
Helpful Report
Posted 8 years ago
“Amazing customer service, great prices & great quality products!”
Helpful Report
Posted 8 years ago
“I bought a bed from there last week. The customer service I received from a lady Sales Assistant was excellent. She was incredibly helpful. II wish I had taken her name as I would have liked to email Ikea and praise her.”
Helpful Report
Posted 8 years ago
“Found the table online, the website told me it was in stock and even where to find it (aisle and location). Got there about 10.50 on Sunday, picked the table, paid for at bang on 11.00 then back on the dual carriageway on the way home for 11.05!!! Table is excellent by the way - £95 for a treated, hardwood table that will seat 10 people easily and 12 at a push - bargain!!!”
Helpful Report
Posted 8 years ago
“After the run around for a week, they stepped up, resolved the issue over the phone, and in English which was lovely. The delivery was on time, straight up into my home and they were so pleasant. There will always be issues arising in any company. This company is global - I am in Italy - so even more opportunity for issues to occur. Its how IKEA CHOOSE to resolve it that retains the trust to return again as a customer. Thank you.”
Helpful Report
Posted 8 years ago
“Recently bought a small desk for my home office. The desk was great but the point of this review is to say how much I appreciated the customer service. The guys went out of their way to be helpful. It doesn't take much to say thanks. So here it is!”
Helpful Report
Posted 8 years ago
“Comprehensive selection of products, from loo to kitchen utensils; light fittings to rugs. Bright, airy retail space. Attractive display rooms to pique curiosity and promote unusual, experimental ideas. Smiling, helpful staff, easily identifiable in iconic yellow and blue. Easy checkout and car loading. Well earned refreshments to indulge in. Just beware, budget overspend alert!”
Helpful Report
Posted 8 years ago
“so reassuring where very helpful”
Helpful Report
Posted 8 years ago
“Great shop plus work for the company that delivers the products”
Helpful Report
Posted 8 years ago
“design your kitchen to the last detail on a sensible budget , great”
Helpful Report
Posted 8 years ago
“I had ordered the wrong size wardrobes for my bedroom and when I called IKEA they straight away organised an exchange an no extra cost. When the correct delivery turned up I arranged for my builder to come and fit them. When he arrived 4 days later, one of the wardrobe doors was damaged, I immediately called IKEA and straight away they ordered another replacement which arrived on time as requested. Every staff member on the phone is brilliant and very helpful”
Helpful Report
Posted 8 years ago
“EXCELLENT VERY PROMPT DELIVERY”
Helpful Report
Posted 8 years ago
“On a busy day and with the help of the staff at Wembley, I managed to locate my items in 3 minutes and checkout within 10 minutes. Perfect!”
Helpful Report
Posted 8 years ago
“Beautifully packed , very clear simple instruction booklet which helped me quickly put my item together . Great design of the rolling cart that I bought . Very happy !”
Helpful Report
Posted 8 years ago
“good value and easy to find everything”
Helpful Report
Posted 8 years ago
Ikea is rated 1.5 based on 1,655 reviews