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Incredible Rugs and Decor Reviews

4.7 Rating 3,903 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

Company Reviews

Product Reviews

4.7

Based on 3,903 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024

Incredible Rugs and Decor 5 star review on 6th April 2024

Incredible Rugs and Decor 5 star review on 5th April 2024

Incredible Rugs and Decor 5 star review on 21st March 2024

Incredible Rugs and Decor 5 star review on 11th March 2024

Incredible Rugs and Decor 5 star review on 23rd February 2024

Incredible Rugs and Decor 5 star review on 19th February 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Re-decorating my living room. I had replaced my carpet with a new wood floor and needed an area rug. I came across this site and ordered the Karastan Marash Ezine Cream area rug. I couldn't be more pleased with the quality, color and how well it makes my room look !”

Posted 1 year ago

“I love my rug. I was expecting a light but I love tha black. I would do it all over again. I will keep my eye open for your rugs. Madolynn Bouton”

Posted 1 year ago

“I love the rug! It is beautiful. The shop keep me informed of when the rug would be delivered. Excellent service. I will purchase more there!!)”

Posted 1 year ago

“Very friendly people. Wrong shipping address was put in and they corrected and handled very promptly!!! Love my rugs they are beautiful.”

Posted 1 year ago

“Very pleased with my shopping experience.”

Posted 1 year ago

“So happy with Incredible Rugs and Decor and our rug. We had been searching and searching, and finally landed on the rug we wanted. Incredible Rugs and Decor had the BEST price and free shipping!”

Posted 1 year ago

“lovely rugs and great service.....F.Nabers”

Posted 1 year ago

“Loved rug”

Posted 1 year ago

“Such wonderful kind people with beautiful and non-toxic rugs. Love love love and will recommend to all my friends.”

Posted 1 year ago

“The order process was quick and easy. Rug arrived very quickly. Unfortunately the color didn't work for me so I had to return it. The return process was easy and the customer service was excellent.”

Posted 1 year ago

“After selecting my area rug I was contacted to see if I wanted to order a sample before having my large area rug sent. I did that and was so glad because the sample showed me that the rug I had chosen was not going to work with my decor. They saved me from making an expensive mistake. Their customer service was great”

Posted 1 year ago

“I have 2 Karastan rugs from Incredible Rugs and Decor and am waiting for a 3rd. They have impeccable service and quality rugs. I would definitely recommend.”

Posted 1 year ago

“I received all 3 of my rugs and runners in excellent condition and was informed promptly of when the order would ship. The rugs are beautiful and I couldn’t be happier. Will only use Rugs and Decor from now on.”

Posted 1 year ago

“Amazing staff! Very helpful.”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“easy to order, and very nice looking rug!”

Posted 1 year ago

“Great customer service. An item I purchased came damaged, and they replaced it promptly. The team was great to work with getting it replaced.”

Posted 1 year ago

“Excellent service! Having had Karastan rugs previously, I searched for best selection and pricing and found the website for Incredible Rugs & Decor. Pricing was excellent, so called them with questions re: shipping and they were knowledgeable and helpful. They kept me updated on shipping dates and carrier. Product delivered in a timely way and as beautiful as I expected. Will definitely use them again!”

Posted 1 year ago

“I received my runner yesterday and couldn’t be more pleased. The shipping was incredibly fast, and the runner was exactly as described. I will definitely use your company whenever I am in the market for a new rug. Thank you so much for your prompt and professional services. Nowadays it is a rare commodity.”

Posted 1 year ago

“I love my new Karastan Spice Market Petra Multi Area Rug in my dining room. I initially ordered the wrong size, and Dilene followed up with me to make sure the return was processed, I was properly credited, and received the replacement rug. Excellent customer service like this is becoming harder to find, and I want to make sure Dilene is recognized for her accountability and kindness.”

Posted 1 year ago

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Incredible Rugs and Decor is rated 4.7 based on 3,903 reviews