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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

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“Service and advisor was very friendly and professional”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Now the scam rate in the world, especially in this country, is very high, so I think It's the right time to change your mode of payment. I don't feel ok to send my transaction code to someone before payment can be done. Other than that all well.”

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(Car Insurance) - Posted 5 years ago

“No calls we have to follow up”

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(Car Insurance) - Posted 5 years ago

“Not good in follow up”

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(Car Insurance) - Posted 5 years ago

“Fast & Professional”

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(Car Insurance) - Posted 5 years ago

“excellent service”

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(Car Insurance) - Posted 5 years ago

“i got better price .”

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(Car Insurance) - Posted 5 years ago

“Very impressed with the service provided when buying my insurance policy.......very personalized.”

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(Car Insurance) - Posted 5 years ago

“prompt response, excellent personalized service, and very good follow-up ranks them as one of the best insurance providers in the market.”

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(Car Insurance) - Posted 5 years ago

“They provided me fake information”

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(Car Insurance) - Posted 5 years ago

Dear Abdullah, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that you have initially inquired for comprehensive motor insurance and the inquiry was assigned to one of our advisors, Mr. Argie. As per our records, we have identified that the advisor has contacted you on the same day and provided the premium from different insurance providers (AXA, RSA and Tokio Marine) considering that your vehicle is GCC specified. Moreover, we found that you have inquired for third party insurance for the same vehicle and the inquiry was assigned to another advisor, Mr. Ashli. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. Please note that Comprehensive Insurance for Non-GCC vehicles is always subject for approval from the underwriters of the insurance company because of the risk involved. Therefore, the advisor requested you to provide the vehicle testing certificate as the same was required by the insurance companies. We do acknowledge that you have sent the required documents and the advisor did his best in getting the case approved by the underwriters. The advisor has provided the best possible premium for your Honda Accord 2013 model considering the vehicle specification as Non-GCC. We sincerely apologize for any inconvenience and misunderstanding on this matter. Rest assured, we have already given the appropriate feedback to the concerned advisor. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Got no reply on my inquiry , someone called me and then didn’t send me the options”

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(Car Insurance) - Posted 5 years ago

Dear Ahmad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Mercedes Benz C250 2015 model was assigned to one of our advisors, Mr. Suhail on 3rd March 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. We apologize for the delay in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured, we have given a stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very good service”

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(Car Insurance) - Posted 5 years ago

Thanks Mohammed!

Posted 5 years ago

“Very efficient”

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(Car Insurance) - Posted 5 years ago

Thanks Aymeric!

Posted 5 years ago

“Perfect service”

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(Car Insurance) - Posted 5 years ago

Thanks Jenan!

Posted 5 years ago

“Fast and helpful.”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Bad experience”

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(Car Insurance) - Posted 5 years ago

“Excellent service truly professional, much appreciated.”

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(Car Insurance) - Posted 5 years ago

Thanks Mohamed!

Posted 5 years ago

“Good service was provided”

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(Car Insurance) - Posted 5 years ago

Thanks Mohammad!

Posted 5 years ago

“No one has called me or send me the quote and I myself has to call twice to get the quote Sorry to say such a ridiculous response which is totally against the add”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Ditto, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Altima 2011 model was assigned to one of our advisors, Mr. Eshan on 3rd March 2020. As per our records, we have identified that the advisor has assisted you on the same day with your motor insurance inquiry and discussed the premium from different insurance providers (AXA, RSA, Oman Insurance and Qatar Insurance). The intention of the advisor was to assist you by providing the best possible deal, therefore, he has offered a discounted premium as well. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and have shared the appropriate feedback with the advisor on the same. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Ashil Fernandez was outstanding”

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(Car Insurance) - Posted 5 years ago

Thanks Murad!

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews