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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good Service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Abdul!

Posted 5 years ago

“I was serviced by Abhishek Pandey (Deputy Unit Manager) - it was my first experience of purchasing insurance and Abhishek patiently answered all of my questions and provided full detailed information. On top of that I was offered the best rate that I could find in the market! Pleasant, convenient and very prompt service - would recommend to friends!”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Sergii!

Posted 5 years ago

“I never received any quotes from your team even after 3 days.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Maisam, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for BMW 435i 2016 model was assigned to one of our advisors, Mr. Tausif on 2nd March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (RSA, Oman Insurance and Qatar Insurance) on 5th March 2020. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We have given a stern feedback to the advisor to ensure it is not repeated in the future. We are truly apologetic for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“No attention to detail. Quoted for incorrect specification when the correct specification was made clear at the outset. Quote became invalid and I had to chase for a new quote - which eventually was not possible.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Hasnain, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Altima 2013 model was assigned to one of our advisors, Mr. Imran on 2nd March 2020. The advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance and RSA) on the same day considering that your vehicle is GCC specified. The advisor has requested you to send the vehicle passing certificate, registration card and driving license. As per the standard operating process, the insurance companies would require these documents for further evaluation and verification purpose prior to issuing an insurance policy. The advisor did receive the required documents and referred the case to the underwriters of the insurance company. The insurance company did not approve the case with the standard premium due to the inspection remarks mentioned on the vehicle passing certificate. Please note that Comprehensive Insurance for Non GCC vehicles is always subject for approval from the underwriters of the insurance company because of the risk involved. We truly apologize for the inconvenience caused and we do understand the urgency of your inquiry. Please note that it's not our usual standard process and we have already given stern feedback to the concerned advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Rest assured, we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Swift actions”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very seamless experience. User friendly and fast process.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Carlos!

Posted 5 years ago

“All process was fast and efficient. Good comparison among insurance options.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Pedro!

Posted 5 years ago

“Still my query is open, requested for a quote 3 days ago but no communication about same.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Haira!

Posted 5 years ago

“Since a week I am waiting for my quote . But no reply . Worst pre sales service .”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Apoorva, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Infiniti Q60 2016 model was assigned to one of our advisors, Mr. Nithin on 2nd of March 2020. We have found that the advisor did sent the Comprehensive Insurance quote from RSA on the 4th of March however you already purchased the insurance from elsewhere. We apologize for the delay in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“I requested for further quotes via email but never received them”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Faez, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Lexus LS 430 2005 model was assigned to one of our advisors, Mr. Piyush on 1st of March 2020. As per our records, the advisor has sent comprehensive comparison quotes from different insurance providers (AXA and Oman Insurance) on the same day. Upon checking, you have requested for a Third Party Insurance for your vehicle on the same day which the advisor has provided the premium for Third Party Insurance from different insurance providers (AXA, Oman Insurance and Noortakaful) on 5th of March 2020. We apologize for the delayed response and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very Helpfull.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Arob!

Posted 5 years ago

“Quick response and helpful staff. Thank you.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Prashant!

Posted 5 years ago

“very disappointing, had received several promotional messages, however i never received an answer to my quotation request.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good service so far”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Ranveer!

Posted 5 years ago

“Quick service, best price, keep up the great work.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Sameh!

Posted 5 years ago

“The comparison was fine, however some of the cheaper companies were not known in the market, thus was difficult to know how will they respond in cases of claim.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Responds Quickly and rates are reasonable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Karimpanakkal!

Posted 5 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Sasa!

Posted 5 years ago

“Good service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews