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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews
84 %
of reviewers recommend AFIA Insurance Brokerage Services LLC
4.3
Based on 2,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read AFIA Insurance Brokerage Services LLC Reviews
Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

Write Your review

AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025
Lucas Howard
AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025
Mufid
AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025
Mufid
AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023
ROHINTON Khajotia
AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023
Kelvyn
Anonymous
Anonymous  // 01/01/2019
Excellent staff and system intelligence.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Raneesh!
Posted 5 years ago
InsuranceMarket found me competitive quotes, but their overwhelming e-mail reminders that I hadn’t acted on them (I’m not due for a month) became a major annoyance. I don’t think I want this irritating firm in my future.
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Geoffrey, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Audi Q5 2014 model was assigned to one of our advisors, Mr. Ahmar on 16th March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (Oman Insurance, RSA and Qatar Insurance) on the same day. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market. We also use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. Rest assured, your valuable feedback is considered and we have relayed the same to our Marketing Team. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Very good customer service and on time delivery.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Amit!
Posted 5 years ago
Glen got me a competitive quote.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Rohit!
Posted 5 years ago
No proper information
Helpful Report
(Car Insurance) - Posted 5 years ago
Given that your portal promotes itself as a go-to for best prices, it was disappointing to not get a competitive quote for my car insurance.
Helpful Report
(Car Insurance) - Posted 5 years ago
As they Fail to full fill the commitments what they agreed. Poor Quality of service and no customer relation management.
Helpful Report
(Car Insurance) - Posted 5 years ago
everything was so quick and the best price was given. Thank you
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Melson!
Posted 5 years ago
Good service.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Alia!
Posted 5 years ago
Very good
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Ali!
Posted 5 years ago
Not convinced with the prices offered from your end compared to the market rates. Thank you,
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Fabius, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Nissan Pathfinder 2018 model was assigned to one of our advisors, Mr. Abdul on 14th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance renewal. The advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance, Qatar Insurance and RSA) through email on the same day. Please note that the minimum premium for comprehensive insurance set by the U.A.E Insurance Authority for SUV is AED 2,000/-. The agency repair rates get higher as the vehicle gets into the third, fourth and fifth year of registration. As your vehicle is under the third year of registration, the advisor has sent Agency repair options. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We would like to apologize for any inconvenience caused as we at InsuranceMarket.ae strive hard to meet our client’s expectations. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Until now I didn't receive quotation from your side
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Abd Alrahman, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Chevrolet Camaro 2014 model was assigned to one of our advisors, Mr. Nilesh on 15th March 2020. We identified that the advisor has requested you to send the vehicle passing certificate. As per the standard operating process, the insurance companies would require the vehicle passing certificate for further evaluation and verification purposes prior releasing the insurance quote.The advisor did receive the required documents and referred the case to the underwriters of the insurance company. However, the case was declined by the insurance companies due to the vehicle specifications. Please note that Comprehensive Insurance for Non GCC vehicles is always subject to the approval from the underwriters of the insurance company because of the risk involved. We truly apologize for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Fast Delivery and hassle free
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(Car Insurance) - Posted 5 years ago
Thanks Joby!
Posted 5 years ago
Your agent was very helpful
Helpful Report
(Car Insurance) - Posted 5 years ago
Thank you!
Posted 5 years ago
Didn't get responses in time inspite of numerous followups
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Peeyush, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Honda Civic 2003 model was assigned to one of our advisors, Mr. Dinesh on 14th March 2020. As per our records, the advisor has provided the premium for Third Party Insurance from different insurance providers (AXA, Noor Takaful and Qatar Insurance) through email. We have identified that the advisor did contact you the next day however you already purchased the insurance elsewhere. The intention of the advisor was to assist you by providing the best possible deal, therefore, he has offered a discounted premium as well. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and have shared the appropriate feedback with the advisor on the same. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Got quick response from the team, appreciated
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(Car Insurance) - Posted 5 years ago
Thank you!
Posted 5 years ago
Good and quick service.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Saifudheen!
Posted 5 years ago
Excellent service, easy to use website all the hard work is done for you.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Michael!
Posted 5 years ago
Yahas Shodhan was very very helpful. Great prices and every question I had answered quickly and professionally. I would definitely recommend.
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Steve!
Posted 5 years ago
Very good experience
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Arun!
Posted 5 years ago
AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews