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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price, no hidden clause, very prompt in response”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Awesome InsuranceMarket.ae”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Muhammad!

Posted 5 years ago

“Good Service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Prafulkumar!

Posted 5 years ago

“Fast Services. Happy to take insurance form insurance market.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Singh!

Posted 5 years ago

“Couldn’t even contact me to ask me if I was satisfied, seemed like an automated email that’s sent to anyone with a query.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Ismael, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Mercedes Benz C63 AMG 2015 and 2016 model was assigned to one of our advisors, Mr. Talib on 12th March 2020. Please note that it's not our usual standard process and we have shared the appropriate feedback with the advisor on the same. Moreover, we use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“ction time is very slow”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good service and professional..”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very poor, no response, no good quotes, nothing ... I had very big expectations but I was greatly disappointed I went ahead and bought the insurance myself and no thanks to insurance market!”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Shihab, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Dodge Durango 2014 model was assigned to one of our advisors, Mr. Ashar on 12th March 2020. We apologize for the delay in sending the motor insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating accurate quotations. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Elegancko, Polecam”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Daniel!

Posted 5 years ago

“comprehensive price comparing and speedy of customer service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Ayesha!

Posted 5 years ago

“I got nothing from you, fake”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Hasan, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Honda City 2016 model was assigned to one of our advisors, Mr. Wafid on 11th March 2020. We have identified that the advisor did contact you on 15th March however you already purchased the insurance elsewhere. We apologize for the delay in sending the motor insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating accurate quotations. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Prompt reply and Excellent Customer service.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Aslam!

Posted 5 years ago

“Quotes not provided till date (even after 4 days). Anyways i purchase directly from one of reputated insurance company. Thank God im safe.If same thing happen when i make the payment and insurance not received. Sorry to say this but you are not at all suitable to rely upon. Good Bye”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very slow response.. I still didn’t get a Reply on my insurance”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Noha, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank for purchasing from InsuranceMarket.ae! Upon further investigation, we found that your motor insurance inquiry for Ford Edge 2018 model was assigned to one of our advisors, Mr. Nithin on 11th March 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We are truly apologetic for the delayed response and rest assured we have given stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you once again for giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very professional and customer friendly”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“All things were good fast response and communication except that I informed the agent to start the policy from 12 March and he confirmed, then i recieved it starting from 14 Mach where i was not happy for that.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Quick response, competitive offers”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Fast procedures and best offers. Thx a lot”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tamara!

Posted 5 years ago

“Giving false information and wasting consumers time”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Aziz, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Rav 4 2012 model was assigned to one of our advisors, Mr. Ashar on 09th March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, RSA and Tokio Marine) considering that your vehicle is GCC specified. The advisor has requested you to send the vehicle passing certificate, registration card and driving license. As per the standard operating process, the insurance companies would require these documents for further evaluation and verification purposes prior to releasing the insurance quote. The advisor did receive the required documents and referred the case to the underwriters of the insurance company. However, the insurance company informed the advisor to send a clear copy of the vehicle passing certificate as the one shared with us was blurry. Please note that Comprehensive Insurance for Non-GCC vehicles is always subject to the approval from the underwriters of the insurance company because of the risk involved. We truly apologize for the inconvenience caused. Please note that it's not our usual standard process and we have already given the appropriate feedback to the concerned advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Rest assured, we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews