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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,535 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 2nd July 2026

AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is fast response but not as requested.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent staff and system intelligence.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Raneesh!

Posted 6 years ago

“InsuranceMarket found me competitive quotes, but their overwhelming e-mail reminders that I hadn’t acted on them (I’m not due for a month) became a major annoyance. I don’t think I want this irritating firm in my future.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Geoffrey, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Audi Q5 2014 model was assigned to one of our advisors, Mr. Ahmar on 16th March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (Oman Insurance, RSA and Qatar Insurance) on the same day. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market. We also use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. Rest assured, your valuable feedback is considered and we have relayed the same to our Marketing Team. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Very good customer service and on time delivery.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Amit!

Posted 6 years ago

“Glen got me a competitive quote.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Rohit!

Posted 6 years ago

“No proper information”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Given that your portal promotes itself as a go-to for best prices, it was disappointing to not get a competitive quote for my car insurance.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“As they Fail to full fill the commitments what they agreed. Poor Quality of service and no customer relation management.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“everything was so quick and the best price was given. Thank you”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Melson!

Posted 6 years ago

“Good service.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Alia!

Posted 6 years ago

“Very good”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Ali!

Posted 6 years ago

“Not convinced with the prices offered from your end compared to the market rates. Thank you,”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Fabius, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Nissan Pathfinder 2018 model was assigned to one of our advisors, Mr. Abdul on 14th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance renewal. The advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance, Qatar Insurance and RSA) through email on the same day. Please note that the minimum premium for comprehensive insurance set by the U.A.E Insurance Authority for SUV is AED 2,000/-. The agency repair rates get higher as the vehicle gets into the third, fourth and fifth year of registration. As your vehicle is under the third year of registration, the advisor has sent Agency repair options. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We would like to apologize for any inconvenience caused as we at InsuranceMarket.ae strive hard to meet our client’s expectations. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Until now I didn't receive quotation from your side”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Abd Alrahman, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Chevrolet Camaro 2014 model was assigned to one of our advisors, Mr. Nilesh on 15th March 2020. We identified that the advisor has requested you to send the vehicle passing certificate. As per the standard operating process, the insurance companies would require the vehicle passing certificate for further evaluation and verification purposes prior releasing the insurance quote.The advisor did receive the required documents and referred the case to the underwriters of the insurance company. However, the case was declined by the insurance companies due to the vehicle specifications. Please note that Comprehensive Insurance for Non GCC vehicles is always subject to the approval from the underwriters of the insurance company because of the risk involved. We truly apologize for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Fast Delivery and hassle free”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Joby!

Posted 6 years ago

“Your agent was very helpful”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“Didn't get responses in time inspite of numerous followups”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Peeyush, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Honda Civic 2003 model was assigned to one of our advisors, Mr. Dinesh on 14th March 2020. As per our records, the advisor has provided the premium for Third Party Insurance from different insurance providers (AXA, Noor Takaful and Qatar Insurance) through email. We have identified that the advisor did contact you the next day however you already purchased the insurance elsewhere. The intention of the advisor was to assist you by providing the best possible deal, therefore, he has offered a discounted premium as well. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and have shared the appropriate feedback with the advisor on the same. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Got quick response from the team, appreciated”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“Good and quick service.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Saifudheen!

Posted 6 years ago

“Excellent service, easy to use website all the hard work is done for you.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Michael!

Posted 6 years ago

“Yahas Shodhan was very very helpful. Great prices and every question I had answered quickly and professionally. I would definitely recommend.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Steve!

Posted 6 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,535 reviews