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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response and very easy to reach”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“It was simply superb in a very short time Mr. Sajan guided me with full of information and processed everything online, I hope the same kind of services will be provided when n as required. Thanks......”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Afzal!

Posted 5 years ago

“Excellent service.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Ernie!

Posted 5 years ago

“very helpful & reliable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Joseph!

Posted 5 years ago

“Good servise”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tafseer!

Posted 5 years ago

“Should be faster”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Firas, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Ford Fusion 2013 model was assigned to one of our advisors, Ms. Nella on 10th March 2020. As per our records, we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance, RSA and Tokio Marine) through email. We apologize for the delay in sending the motor insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating accurate quotations. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Great service, fast quotes and lots to compare. Great communication.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“This guy Mr.Ashli Fernandez is very supportive and I have got it positive reponce in very short time.really appricated their response and feedback.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Imtiaz!

Posted 5 years ago

“good service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tasnim!

Posted 5 years ago

“Allan was so good and given good support to get sort the insurance Thank you Insurance market team”

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(Car Insurance) - Posted 5 years ago

Thanks Kanishka!

Posted 5 years ago

“QUICK RESPONSE / COMPETITIVE QUOTE /”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Gautam!

Posted 5 years ago

“Star Wow wow”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Khodoum!

Posted 5 years ago

“Quick, helpful and professional.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very good good service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Suhail!

Posted 5 years ago

“Very good site appreciate”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Ahmad!

Posted 5 years ago

“Slow to get quote”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Tapiwa, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Volkswagen Jetta 2015 model was assigned to one of our advisors, Mr. Adarsh on 09th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. We are not certain if you have received our emails as we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) through email on the same day. The advisor has also sent follow up emails wherein you confirmed that you would wait until the month end to decide on your motor insurance renewal. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Great service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Michael!

Posted 5 years ago

“I am very dissatisfied and disappointed due to some of your regulations. This i had informed your staff”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I am waiting for the insurance price since 3 days, but no answer.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Eyad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that you have inquired with us for your motor insurance on 08th March 2020. We are truly apologetic for the delayed response as it’s not our usual standard process and we understand how frustrating it would have been to wait for the insurance quotations. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. Rest assured we have taken the necessary action at our end and have shared stern feedback with the concerned advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Online Quotation should available rather than you decide on behalf of customer.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sahil, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our records, we found that your motor insurance inquiry for Honda Accord Coupe 2012 model was assigned to one of our advisors, Ms. Nimeesha on 08th March 2020. The advisor has tried to contact you on the registered contact number to confirm the necessary details in order to send the best possible deals. We have investigated the case further and identified that the contact number provided does not belong to you. The advisor has followed up on this case through emails as well, however, we have not received any response from you. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. We sincerely apologize for any inconvenience caused to you. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews