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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,518 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, competitive offers”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Fast procedures and best offers. Thx a lot”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tamara!

Posted 5 years ago

“Giving false information and wasting consumers time”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Aziz, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Rav 4 2012 model was assigned to one of our advisors, Mr. Ashar on 09th March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, RSA and Tokio Marine) considering that your vehicle is GCC specified. The advisor has requested you to send the vehicle passing certificate, registration card and driving license. As per the standard operating process, the insurance companies would require these documents for further evaluation and verification purposes prior to releasing the insurance quote. The advisor did receive the required documents and referred the case to the underwriters of the insurance company. However, the insurance company informed the advisor to send a clear copy of the vehicle passing certificate as the one shared with us was blurry. Please note that Comprehensive Insurance for Non-GCC vehicles is always subject to the approval from the underwriters of the insurance company because of the risk involved. We truly apologize for the inconvenience caused. Please note that it's not our usual standard process and we have already given the appropriate feedback to the concerned advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Rest assured, we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Quick response and very easy to reach”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“It was simply superb in a very short time Mr. Sajan guided me with full of information and processed everything online, I hope the same kind of services will be provided when n as required. Thanks......”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Afzal!

Posted 5 years ago

“Excellent service.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Ernie!

Posted 5 years ago

“very helpful & reliable”

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(Car Insurance) - Posted 5 years ago

Thanks Joseph!

Posted 5 years ago

“Good servise”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tafseer!

Posted 5 years ago

“Should be faster”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Firas, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Ford Fusion 2013 model was assigned to one of our advisors, Ms. Nella on 10th March 2020. As per our records, we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Qatar Insurance, RSA and Tokio Marine) through email. We apologize for the delay in sending the motor insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor-made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating accurate quotations. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Great service, fast quotes and lots to compare. Great communication.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“This guy Mr.Ashli Fernandez is very supportive and I have got it positive reponce in very short time.really appricated their response and feedback.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Imtiaz!

Posted 5 years ago

“good service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Tasnim!

Posted 5 years ago

“Allan was so good and given good support to get sort the insurance Thank you Insurance market team”

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(Car Insurance) - Posted 5 years ago

Thanks Kanishka!

Posted 5 years ago

“QUICK RESPONSE / COMPETITIVE QUOTE /”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Gautam!

Posted 5 years ago

“Star Wow wow”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Khodoum!

Posted 5 years ago

“Quick, helpful and professional.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very good good service”

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(Car Insurance) - Posted 5 years ago

Thanks Suhail!

Posted 5 years ago

“Very good site appreciate”

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(Car Insurance) - Posted 5 years ago

Thanks Ahmad!

Posted 5 years ago

“Slow to get quote”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Tapiwa, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Volkswagen Jetta 2015 model was assigned to one of our advisors, Mr. Adarsh on 09th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. We are not certain if you have received our emails as we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) through email on the same day. The advisor has also sent follow up emails wherein you confirmed that you would wait until the month end to decide on your motor insurance renewal. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,518 reviews