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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,535 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 2nd July 2026

AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took almost two days to get back to me with a quote. I had already bought my car insurance with another company by then.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Islam, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Camry 2015 model was assigned to one of our advisors, Mr. Jaichandran on 10th February 2020. We have identified that the advisor did contacted you the next day however you already purchased the insurance from elsewhere. We apologize for the delayed in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have taken the necessary action at our end and the issue is resolved. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Jeswin!

Posted 6 years ago

“Very helpful and good”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Haytham!

Posted 6 years ago

“Good communication”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Samer!

Posted 6 years ago

“Very Expensive comparing to competition”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Abdul, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our records, we found that your motor insurance inquiry for Mazda 3 2016 model was assigned to one of our advisors, Mr. Rakshath on 09th February 2020. The advisor has tried to contact you on the registered contact number to confirm the necessary details in order to send the best possible deals. We did investigate the case further and identified that the contact number provided is not a working number. We believe that there seems to be a misunderstanding here as the advisor did not send the quotes. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. We sincerely apologize for any inconvenience caused to you. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“It was first time experience and it was good experience with fast response. A hard copy of the insurance is sent for reference then it could have been much better though. As my earlier all insurance companies use to send me by courier.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Shaibaz has been fantastic ! Great service ! Thanks”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“Prompt reply and immediate feedback”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Mohamed!

Posted 6 years ago

“Service is good and prompt”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Dhanish!

Posted 6 years ago

“Great service and pricing.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“Poor insurance quotations and response.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“after 3 days im still waiting to receive a quotation for car insurance.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“good services”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Rana!

Posted 6 years ago

“The price you brought to me regarding my inquiry was higher than what I got from other insurance company , I have an evidence. You gave me : 850Aed Other company : 760 Aed Regards Hassan alkhuzaimi”

Helpful Report

(Car Insurance) - Posted 6 years ago

“this is excellent site”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Spam emails and you guys tell us everything instead of what we actually inquired about like I just wanted to know the prices for the insurance deals, not why I should take your offers and How I can get deals in other places I just wanted to know the insurance deals you guys showed everything except that in different emails”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent experience and fast”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Hazim!

Posted 6 years ago

“No comments”

Helpful Report

(Car Insurance) - Posted 6 years ago

“No comment Thanks”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Salma!

Posted 6 years ago

“I haven’t received any quotes!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Ma'am, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Porsche Cayenne 2018 model was assigned to one of our advisors, Mr.Talib Rehan on 08th February 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance renewal. The advisor has sent comparison quotes from different insurance providers (Oman Insurance, RSA and Tokio Marine Insurance) through email on 24th February 2020. We sincerely apologize for the delay in sending the insurance quotations as it is not our usual standard process and we do understand the urgency of your inquiry. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,535 reviews