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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,524 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed you Thursday night, it’s Monday and haven’t got anything from you”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Sufian, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Audi S3 2019 model was assigned to one of our advisors, Mr. Talib on 8th February 2020.We have identified that the advisor did contact you on the same day to confirm the details. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and Tokio Marine) on 11th February 2020. On the 12th February 2020, the advisor asked a copy of the quote that RSA provided since you mentioned that the premium we have sent is expensive. The intention of the advisor was to assist you by providing the best possible deal and offered a discounted premium as well. We truly apologize for the inconvenience caused and we have already given stern feedback to the concerned advisor. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Rest assured, we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Thank you!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“I could not open the attachement at all, hence could not see the offer.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Sanjay, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Sunny 2020 model was assigned to one of our advisors, Mr. Rahul on 8th February 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) on the same day. We are not certain if you have received our emails as we have confirmed that the attached PDF file with comparison quotes are functioning and accessible. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“No proper quotes received”

Helpful Report

(Car Insurance) - Posted 6 years ago

“The response email after I requested a quote was too late. By the time I got a response, I had my insurance done from another online supplier already.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Better rates, faster feedback and response and faster processing.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Arun!

Posted 6 years ago

“Excellent Service....”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Mohammed!

Posted 6 years ago

“Excellent service from Nimeesha- Quick/precise and very helpfull.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Ahmed!

Posted 6 years ago

“All you did is get my details and that was the last I heard from you! This is embarrassingly poor service and that is an understatement.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Was not that much”

Helpful Report

(Car Insurance) - Posted 6 years ago

“No update on the quotation even after mail and telephone followup.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“no quote provided”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Irrespective of several communications, i have not received any response on time. You people wasted my valuable 3 hours. Never recomend/use your service.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Wingo, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Toyota Camry 2015 model was assigned to one of our advisors, Ms. Khevna on 02nd February 2020. As per our records, the advisor has contacted you and sent comparison quotes from different insurance providers on the same day. As per the telephonic conversation between you and the advisor, we understand that the advisor requested you to send the required documents as the vehicle was to be transferred from Dubai Taxi to private ownership. The advisor did follow up for the required documents on 06th and 08th February as well. We sincerely apologize for any inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Wer s the quote ?”

Helpful Report

(Car Insurance) - Posted 6 years ago

“AT THE SAME TIME 03NOs USELESS MAIL FROM YOUR'S SIDE WERE SENT TO ME BUT NONE OF THEM COULD LET ME KNOW HOW MUCH PREMIUM AMOUNT I HAVE TO PAY AS A THIRD PARTY CLIENT”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I got a comparison of 5 different car insurance quotes and benefits offered by each. It was far much more than I would look through. Expert job!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“Good customer service experience with reasonable prices”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Mansoor!

Posted 6 years ago

“..............”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Seyed!

Posted 6 years ago

“It was fast enough and helpful..”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Aykut!

Posted 6 years ago

“Good service provided”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Arpit!

Posted 6 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,524 reviews