Hi Jan! Thank you kindly for taking the time to leave us such great feedback. We are thrilled that you found our agent to be so informative. May we kindly inquire why your kind words came along with a 1-star rating? In the event it was an error, we would be thrilled if you could correct it. If not, we welcome the opportunity to learn more about your experience so that we can take the necessary steps to ensure that it doesn't happen again. Feel free to email firstname.lastname@example.org. One of our senior managers will gladly connect with you to open the conversation. Either way, thank you again Jan, and we wish you a pleasant day ahead!
“Ummi was excellent and had the patience to professionally answer many questions and sent me two quotes which I asked so that I could forward them to Head Office for authority to purchase. Was totally satisfied....give the girl a raise!!!!!
“Ummi Hanny, the agent who assisted me was excellent and provided all the information in a very thorough and professional manner. She made the application process and payment by telephone extremely smooth and prompt. Online communication was prompt and all questions were answered and gave clarification when needed. A very positive experience and good outcome.”
“I called this company to inquire as to the possibility of getting travel insurance for myself and my husband.
Not only was Stefania easy to speak with, she went well above and beyond to assist and answer my questions and even suggested questions I might have. This made me feel as though we had covered my query completely and any possible concern I might have for travel insurance was covered.
She read parts of the policy to me and even suggested I take time to read the policy and get back to her at a later date.
I was so pleased with her efficiency that I called her back to inquire about non medical travel insurance and she quoted me an excellent policy that was even more economical than anything else I had seen elsewhere.
Would I suggest to friends to call? ABSOLUTELY!”
“I was completely satisfied with Insurdinary and the associate, Michael Breen who looked after all of our travel needs in relation to Trip Cancellation. Michael called back when he said he would and answered all questions to our satisfaction.”
“Questions were answered, and concerns were put to ease!! All around a very pleasant business transaction!!! I look forward to being part of the Manulife Family!! I know I can contact Christine Augustus, and receive the same great service as I did today!!
Great Job Christine Augustus!!
Sincerely Christine Bard”