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Insurdinary Reviews

4.9 Rating 2,343 Reviews
99 %
of reviewers recommend Insurdinary
4.9
Based on 2,343 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Anonymous
Anonymous  // 01/01/2019
Christine was Cheerful very Professional, Patience, Polite, Precise and Descriptive she helped to ensure that I got proper Coverage for my insurance Absolutely. I'm Very Grateful for her and would definitely contact her in the FuturešŸŒŗšŸ¦‹ā˜€ļø
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Posted 3 years ago
Thank you very much indeed Usha and Jessica, you two were great and answered all my questions
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Posted 3 years ago
Prell was very kind, friendly and helped me get the best deal quickly. I would definitely recommend her to others.
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Posted 3 years ago
Prell was amazing. She answered all of our questions and helped us pick out a plan that was suited for us. Thank you so much prell. Very much appreciated. Mia
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Posted 3 years ago
So friendly and helpful. Very happy with the service I received.
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Posted 3 years ago
Boy did my relationship take a terrible turn for the worst AFTER Insurdinary got their first payment. I got some dental work done after I was told that my policy was active, and able to be paid direct to the dentist but when the dentist went to submit for payment , my policy WASNT active and I had to pay for it out of pocket . I was either lied to or misinformed about my waiting period ( they said it was 60 days from my old policy that I could get a new policy when I was told I had 90 days to renew) the dentist told me that it happens more times than not with GMS, the coverage provider . When I went for reimbursement, they asked to have it submitted again, for whatever reason, then said I wasn’t set up for direct deposit, which I had already set up, they had NO problem TAKING payment but want you to do more work than needed to RECEIVE payment. All that being said, I canceled my policy, I don’t have time to jump through all their hoops to get what I’m owed. Was told to stay away from GMS so I got out. Cost me $368 of my own money and I wasn’t gonna be going through all this every time like I was told by the dentist office I would have to. All in all, stay away from Insurdinary, AND GMS. Take my word for it . Find another provider. Horrible experience with Dornaz from Insurdinary, AND GMS. Very disappointed
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Posted 3 years ago
Good afternoon Jonathan and thank you for taking the time to leave such a detailed review. Regardless of the rating, we always look to improve our services so your time is much appreciated. First and foremost, we apologize for any miscommunication on our part. We take full responsibility for stating a 90-day period when in fact it was 60. On a rare occasion here at the company, a mistake happens. I am sure you can see from our reviews, our agents aim to provide only the best experience possible for all of our clients and the vast majority of the time, they do exactly that. Regardless of what was said, GMS activated your plan immediately as an exception so that you were able to use and claim your benefits. Although we can appreciate that Dornaz may have made a verbal error, unfortunately, we can't take responsibility for your direct deposit not being set up either. Those instructions would have been provided to you upon purchasing the plan. Outside of the first payment, the provider takes it from there. So once again, we apologize for you being misinformed however your experience at the dentist has very little to do with that. If you have any further questions, we are happy to assist you again.
Posted 3 years ago
THE SERVICE WAS EXCELLENT. THE AGENT WAS VERY KNOWLEDGEABLE AND PROMPT IN RETURNING PHONE CALLS. WOULD DEAL WITH THE COMPANY AGAIN FOR ANY OTHER INSURANCE NEEDS. THX FOR THE GOOD SERVICE RUDY PULS
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Posted 3 years ago
Thank you Rudi! We appreciate this, and for the future recommendations!
Posted 3 years ago
Theresa is an excellent employee. She was very polite and friendly and responsive. She got back to me quickly on every inquiry. Five stars!
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Posted 3 years ago
Hi Brent! Thank you kindly for taking the time to leave this review. We are thrilled you had such a great experience with Theresa. Have a great day!
Posted 3 years ago
Theresa was very helpful, friendly and knowledgeable as we went through the various plans. She made some good recommendations for us.
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Posted 3 years ago
Dornaz was an absolute pleasure to work with. She made the process easy and painless
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Posted 3 years ago
Theresa was excellent and was very knowledgeable and patient with me it was my first time buying health insurance
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Posted 3 years ago
The agent Dornaz was very knowledgeable and handled my inquiry with the utmost of care.
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Posted 3 years ago
Talked to Michael Breen. Very humble and polite gentlemen. Appreciate his help.
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Posted 3 years ago
Thank you Nizar for taking the time to leave us and of course Michael, a 5-star review. We agree with you, he is quite humble and very polite. We are thrilled that he was able to provide you with excellent service. Thank you again and have a nice day!
Posted 3 years ago
Kristen was very helpful and polite. Also very knowledgeable.
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Posted 3 years ago
Thank you Rod for the 5-star review! Much appreciated. Have a wonderful day!
Posted 3 years ago
Excellent service from agent Jessica Munro, who guided me through the process.
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Posted 3 years ago
Hi Paul, thank you so much for the 5-star review and kind words for Jessica! We appreciate you taking the time. Have a wonderful day!
Posted 3 years ago
Emil was very helpful. Thank you
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Posted 3 years ago
Thank you Nancy for taking a moment to leave this great review for Eric. Have a terrific day!
Posted 3 years ago
I spoke with a young man named Emil. He was very helpful and very knowledgeable. He answered all of my questions and was very professional. He was a pleasure to deal with. Give him a raise.
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Posted 3 years ago
Hello Morrice and thank you kindly for taking the time out of your day to leave Emil such a great review. We are thrilled that he was able to provide you with the knowledgeable and professional service you come to expect with purchasing such important products. Your time and business are appreciated. Have a wonderful day.
Posted 3 years ago
Emil was patient because after initially talking to him, my credit card was compromised and he waited for me to finally get the replacement. I could contact him after work and I appreciated that.
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Posted 3 years ago
Dornaz was very helpful and found the right insurance for me
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Posted 3 years ago
We are very pleased with the insurance, price and Dornaz was so helpful , friendly and efficient. We have recommended several people to deal with her.
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Posted 3 years ago
Insurdinary is rated 4.9 based on 2,343 reviews