Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business allround, very helpful staff, very good quality feeders! Quick postage, and allows the use of payment apps like klarna. 10/10!”

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Posted 4 years ago

“I ordered for next day delivery and they came the week after! I emailed them and had no response. Not ordering again.”

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Posted 4 years ago

“Stuff arrived quickly and packed really well”

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Posted 4 years ago

“Zero customer service! It took them 5 days to reply to my emails and when they did they were very rude! They are impossible to get in contact with, terrible customer service, I won't use them again or recommend them.”

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Posted 4 years ago

“Quick and efficient service.”

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Posted 4 years ago

“Its the first time i order from you was brilliant delivery so polite on the phone”

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Posted 4 years ago

“Really quick delivery of good quality wax worms for an animal sanctuary to use, thoroughly recommend & will use again.”

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Posted 4 years ago

“Ordered vivarium and accessories. Vivarium arrived Friday but had been damaged in transit with courier. Sent email to Internet Reptile on Saturday and they arranged to send replacement out on Sunday and collect damaged one. They came this morning at time arranged and ...all sorted. Can't thank you enough guys and I certainly wouldn't shop anywhere else. Absolutely fantastic.”

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Posted 4 years ago

“An easy to navigate modern website with great account and payment options such as Klarna. Great products and very good price points and a selection of delivery options are available. Customer service have helped me promptly when I've had questions. All of my ordering experiences with them has been very efficient and an absolute pleasure. Highly recommended.”

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Posted 4 years ago

“A very good service and top quality reptile food”

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Posted 4 years ago

“Perfect service . Item broke during delivery and couldn't of handled it better . 5 stars”

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Posted 4 years ago

“Crickets arrived a week after ordering. They were securely packaged and arrived in good condition.”

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Posted 4 years ago

“It was rubbish. I ordered a premium rate Saturday delivery service but it arrived in the middle of the week.”

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Posted 4 years ago

“Fab plenty locust in each box thanxx”

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Posted 4 years ago

“Really good quality reasonable price”

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Posted 4 years ago

“Thank you :-)”

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Posted 4 years ago

“This is a excellent site. Find is always still frozen and very tasty also great value for money”

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Posted 4 years ago

“It took a week to get my live food delivered costing me a lot of money and anguish trying to find enough food in local pet shops. There was no communication about the delay and speaking to telesales staff (who were all very professional) didn’t make any difference to the delivery I paid extra for track and trace but didn’t receive any notification of the delivery at all until after it was delivered. When it did arrive, the crickets were all escaping and the Royal Mail staff had had to rebag the parcel twice”

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Posted 4 years ago

“I won't be buying feeders from here again. Order never turned up after receiving a despatch email. When they did turn up there was no labelling on the box to show which way up it needed to be. Which resulted in the fruit fly culture leaking everywhere. All the curly wings were hatched and dead. They also sent a replacement order I didn't ask for. Same situation with labelling and fruit fly culture, literally has larve in the box.”

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Posted 4 years ago

“Great customer service, locusts arrived quickly and all alive too! (Happy beardie)”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews