Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Internet reptile have always been an absolute brilliant company that I have used for years and years. Brilliant and helpful service, great deals and prices! Deliveries have always been super quick and the right quantity and items have been supplied everytime! Very professional and can't fault them! Would highly recommend to anyone wanting to buy reptile accessories and live food.”

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Posted 3 years ago

“Very happy with my order, arrived quickly and live food was fresh”

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Posted 3 years ago

“Super impressed with the way they handled everything to do with my order. The items were amazingly well-packaged to protect glass and contents, and there was not a single scratch or nick on any of the panes. I also had issues placing the order online due to an IT issue, which the guys sorted immediately and quickly found a simple solution for me, and they were super accommodating and quick to answer when I requested help re organising a specific delivery date. All in all, super impressed, very grateful for the great service and can't wait to build my new stack for my pythons!!”

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Posted 3 years ago

“I placed an order which was due to be delivered 27th May. I received a message saying they didn’t have my house number and would it be possible to send me the house number and they’ll try to re deliver on the Monday. I’ve sent numerous messages and haven’t had a reply or received a delivery 🤷🏼‍♂️ It’s now 10 days since the expected delivery and nothing 😞”

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Posted 3 years ago

“UVB light plus other goods all arrived well packed and fast delivery. Good prices”

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Posted 3 years ago

“Internet Reptile have been keeping our Leopard Gecko fed and warm for some time now. Their deliveries are always prompt and we never experience any problems. A great service and great prices. 5 stars well earned.”

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Posted 3 years ago

“I order large and medium insect and I got small was not happy has I had to go buy more”

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Posted 3 years ago

“Very happy with the service will definitely be using you again👍”

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Posted 3 years ago

“Arrived quickly and well protected.”

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Posted 3 years ago

“Arrived on time. Very happy with the product I bought. Thank you Internet reptile”

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Posted 3 years ago

“Great price on substrate. Delivered quickly and efficiently. Very friendly delivery driver.”

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Posted 3 years ago

“Their prices are very cheap compared to other sites, the shipping speed is excellent, and the customer service is responsive”

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Posted 3 years ago

“Quick, efficient delivery. Great products - highly recommended.”

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Posted 3 years ago

“The items received with quick delivery. All items intact within the packaging. However, the live food could have benefited from either being sent individually, or with better packaging. The substrate from the mealworms box was so fine, that it had all leaked out the holes in the storage box, into the delivery box. This meant it was in all the bulb packaging too, which was in the same box. This then subsequently spilled out onto the floor upon opening.”

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Posted 3 years ago

“Quick shipping and good quality items will definitely buy from again”

Internet Reptile 5 star review on 6th June 2022

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Posted 3 years ago

“The food was posted out the same day as receiving the order as promised”

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Posted 3 years ago

“absolutely love this shop. sooooo glad that I've discovered it. ordered a few times from there. very fast delivery. The crickets are a great value for my very greedy bearded dragon. Get all my supplies from there. Not had any issues.”

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Posted 3 years ago

“I have order a couple of times though Internet Reptile now and on both occasions got the good quality products quickly. I have order live custodians for my clean up crew and they arrived safe and well and seem to be a healthy colony. Would recommend.”

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Posted 3 years ago

“Fast reliable service. The uv tube was well wrapped and working perfectly thank you One happy tortoise”

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Posted 3 years ago

“Excellent service, would recommend!”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews