Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good shop. Probably come back for a long time. Best regards”

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Posted 4 years ago

“Amazing company”

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Posted 4 years ago

“Great delivery speed and products.”

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Posted 4 years ago

“Terrible service as ordered a cabinet which the delivery company didn't try to deliver so when asked if wanted a refund or replacement I replied I need it as soon as possible so replacement and they go and refund me because (and I quote) "we couldn't get it to you quickly enough" - how in the hell did they know how quick I needed it? What an absolute disaster! Usually the company are pretty good but on this day at this time they had an absolute numpty working things”

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Posted 4 years ago

“Fast shipping, good communication and a wide variety of products at competitive prices. I use Internet Reptile for supplies for both my snakes and spiders - highly recommended.”

Internet Reptile 5 star review on 16th June 2022

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Posted 4 years ago

“I order live food for my Bearded Dragon. The items are packaged well and distributed quickly. Good quality and great customer service. Would recommend.”

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Posted 4 years ago

“Super quick delivery. Excellent packaging. Can't beat the price.”

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Posted 4 years ago

“Very quick delivery very reliable and great prices”

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Posted 4 years ago

“Arrived promptly in good working order. Would certainly use them again”

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Posted 4 years ago

“Fabulous service, I had live food delivered, it was a quick delivery and the website very easy to use. I have set up a reoccurring order. Thank you!”

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Posted 4 years ago

“Great vivarium, instructions were clear and easy to follow”

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Posted 4 years ago

“Didn't send my full order, and when I contacted them.. they refunded me without offering to send the missing items, meaning I have had to pay another lot of postage. When asked if they could send the items I was told no I have to re order next time. Poor service”

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Posted 4 years ago

“Really good customer service, and quick and convenient to collect order”

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Posted 4 years ago

“I have been ordering cans of crickets for some time now from Internet Reptile and they are always dispatched quickly and efficiently.”

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Posted 4 years ago

“As usual great service, unfortunately on this occasion almost 1/2 the crickets were dead on arrival. This is unusual as normally they arrive in good health.”

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Posted 4 years ago

“Great thank you we'll packed 😀 happy customer will order again”

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Posted 4 years ago

“I found my first experience of ordering excellent. Registration was simple and ordering was easy. Communication was well maintained via email and text. Delivery was swift and my order was very securely packaged. The frozen products were extremely well insulated and arrived in the same condition as if I had just removed them from my own freezer. Overall, a great transaction.”

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Posted 4 years ago

“Absolutely brilliant company Frozen food always well packed”

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Posted 4 years ago

“Excellent prices on all their products and super speedy delivery times, always well packed and great customer service. 10/10 would use again”

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Posted 4 years ago

“I have had trouble with my car and couldn't get to a shop so ordered some. They all arrived on the day promised and all were alive. Not one fatality. Very healthy crickets. My cane toads and gecko thank you 😊”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews