Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,690 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing from start to finish. I accidently ordered the wrong ceramic to go with the heat guard and it was a smooth process to return”

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Posted 2 years ago

“All crickets were dead within 2 days of being delivered. Normally they'd last at least a week-10 days”

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Posted 2 years ago

“Quality goods at low prices, well packaged and speedy delivery… Excellent service as always”

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Posted 2 years ago

“Quick and good service. Everything arrived perfectly”

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Posted 2 years ago

“Always great and fast delivery”

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Posted 2 years ago

“Prompt service at a competitive price”

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Posted 2 years ago

“I have used Internet Reptile for my last 5 orders and they really have been great. They offer great pricing on everything you need and there is usually a promo code you can use to get even better pricing. Their live food is always delivered quickly and of good quality. Once I had an issue with a faulty item and they sorted it straight away, couldn't ask for more. Thank you”

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Posted 2 years ago

“Fast delivery. Good quality products and good choice of products. They are also very friendly and sort problems out quickly.”

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Posted 2 years ago

“Arrived on time and as purchased. Great price and customer service. Will be using again.”

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Posted 2 years ago

“Very good shipping time.”

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Posted 2 years ago

“Great service although a bit slow to dispatch.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Fantastic, extremely fast delivery Would use again!”

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Posted 2 years ago

“As ordered fast delivery”

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Posted 2 years ago

“Awful experience to be honest. Ordered bulk locusts of 100 and only had 23 that were not dead! Customer Service were not helpful at all. They wouldn't refund my £3.99 p+p because I ordered a few dubias at £2.89 and because "they were fine" I wasn't entitled to it. So I've now had to re order from somewhere else and a few dubia's cost me nearly £8! Won't be using again...”

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Posted 2 years ago

“No complications, package came undamaged and on time, with updates provided throughout. Will definitely order again!”

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Posted 2 years ago

“The bugs were packaged very securely. They also lived about a week longer than bugs I've brought from shops before.”

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Posted 2 years ago

“The service from internet reptile is good used them for a few years now, however this time I’ve had a few problems which is more towards the delivery service. They used DPD, the delivery driver was very useless as I request him to wait 3 minutes while I was around the corner, the driver replied ok that’s fine and drove off. 2 days later the parcel returns and was in half. I reported to internet reptile which they reorder. I ask for they to change the size of the bulb as I noticed it was the wrong size this did however take two days. Still to this day I am waiting for my order to come it is now with Royal Mail which keep changing the day it’s going to arrive.”

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Posted 2 years ago

“Would highly recommend internet reptile I’ve been using them for 5+ years for all kinds of reptiles ranging from baby criesties to iguanas! And they’ve never failed me or let me down once, I refuse to go to anyone else. 😁 ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Very quick delivery and good quality food.”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,690 reviews