Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,616 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery as always”

Helpful Report

Posted 2 years ago

“They did deliver but unfortunately the size of live food wasn't accurate at all. I got baby crickets instead of large ones, the same with locusts there, were small ones mixed in and not few unfortunately.”

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Posted 2 years ago

“Always quick delivery, everything arrived perfectly.”

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Posted 2 years ago

“My order came exactly as described within the time frame provided. Happy with cost of items too as was considerably cheaper than other retailers.”

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Posted 2 years ago

“Very happy with my purchase and quite surprised of the quality and care also packed well with great delivery service came quicker than i thought. I was also updated quickly vai email about the process of my order. Thank you internet reptile.”

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Posted 2 years ago

“One of my best places to get my reptile stuff from like bedding, live food and fish supplies too would recommend to anyone and customers care and support is unbelievable awesome”

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Posted 2 years ago

“Great quality, great prices, fast shipping”

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Posted 2 years ago

“I've ordered from this company several times and each time everything has been delivered super quickly so I have no doubt I'll be ordering more in the future! Thank you for your service and also just really really good communication skills”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Still not received my order”

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Posted 2 years ago

“Products were as described and very quick delivery”

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Posted 2 years ago

“Everything ran efficiently, this is the first time I’ve used them & will be more than happy to use them again.”

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Posted 2 years ago

“Excellent Service! Exactly what I ordered with Fast Delivery!”

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Posted 2 years ago

“Decent quality however sometimes hide to find the measurements of the enclosures and the millipede enclosure could be more secure it's ok but I felt I needed to make my own adjustments”

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Posted 2 years ago

“great service and company so hopefully”

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Posted 2 years ago

“Excellent service. Easy website to navigate and products delivered quickly”

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Posted 2 years ago

“I ordered the t5 pro 12% and the reflector separately (thinking they came with the power cord etc.) and realised when I received it I realised it’s not the same as the kit. So they were happy to refund me and I went ahead and purchased the full kit instead. Thanks for being understanding!”

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Posted 2 years ago

“Quick delivery and everything packaged well, many thanks.”

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Posted 2 years ago

“Ordered the Exo Terra reptile cave, first one arrived broken they sent out a replacement and again it was broken but even worse than the first one. Sorted that out but also had another question and the customer service that I was emailing completely ignored the question and haven't heard anything from them since”

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Posted 2 years ago

“Easy to order and arrived promptly, good quality of live food”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,616 reviews