Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is brilliant even when you have issues someone is ready and willing to help resolve. Products delivered quickly and in good condition. Will be using this supplier again”

Helpful Report

Posted 2 years ago

“Excellent service as always, staff are so helpful & friendly. Bulbs are always well packed & livefood alive & healthy. Wouldn't buy from anywhere else. Many thanks to all the staff. Kindest regards, Sandra.”

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Posted 2 years ago

“First time using internet reptile and would like to say great service & quick delivery”

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Posted 2 years ago

“Order of fruitflies. Unfortunately arrived damaged by Royal Mail. Internet reptile immediately sent replacement. Unfortunately this also was crushed by Royal Mail. IR issued a quick refund. Internet reptile were great and quick at dealing with the issues but in future don't use Royal Mail.”

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Posted 2 years ago

“Perfect delivery and live food really good”

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Posted 2 years ago

“Delivered on time and packaged carefully so the isopods I ordered were safe and well :)”

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Posted 2 years ago

“Brilliant company and customer service,in one of my orders a bulb was broken they got back to me straight away and sorted it out so I now get most of my stuff from internet reptile”

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Posted 2 years ago

“Easy to order and goods delivered quickly without any problems. Great as usual”

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Posted 2 years ago

“I've ordered a couple of times with them now and I find they are well priced and have a wide range of products so I will be using them in the future.”

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Posted 2 years ago

“Beautiful website and lovely products! Also, generous reward points!”

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Posted 2 years ago

“It is a pleasure for me browsing and buying from Internet Reptile and the reason is the fact that customer service is excellent also great communication skills.”

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Posted 2 years ago

“Great service and fast delivery will be shopping with you again. Thank you”

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Posted 2 years ago

“I ordered on 16th July and still haven’t received the thermostat that I paid for. I contacted internet reptile and told them that my old thermostat had broken and I needed a replacement for my snake who’s life depends on it. I haven’t heard from them for weeks and it seems clear they are only interested in money not the well being of animals!!! Keep well clear of this company”

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Posted 2 years ago

“Fantastic, amazing, top notch can tell this is a good Christian company.”

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Posted 2 years ago

“Very pleased with new vivarium fast delivery 5* review”

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Posted 2 years ago

“Had all the tortoise food in stock that I wanted and really speedy delivery”

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Posted 2 years ago

“Ordered the wrong strength uvb and they rectified straight away with zero delay to the delivery. Came quick and packaged well.”

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Posted 2 years ago

“Quick efficient service.”

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Posted 2 years ago

“product are great my snake is using them well”

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Posted 2 years ago

“Quick dispatch and quality item”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews