Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order great service quick delivery always happy”

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Posted 3 years ago

“Excellent service and great priced product will use again”

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Posted 3 years ago

“Very good and quick service my African grey seems to like the lamp I’m hoping it helps with the beak issues he has”

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Posted 3 years ago

“Great service, received the live food timely and well packed. Definitely will be using again”

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Posted 3 years ago

“Excellent service and very quick delivery arrived all alive and in great condition recommended to all”

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Posted 3 years ago

“Items arrived quickly in excellent condition, will happily order again in future”

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Posted 3 years ago

“Brilliant thank u I ordered a med shedding hide it was a good size plenty of room”

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Posted 3 years ago

“Absolutely perfect always on time and perfect fresh feeder insects”

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Posted 3 years ago

“Good products, reasonable price and quick delivery”

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Posted 3 years ago

“Fast delivery,good price, quality product!”

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Posted 3 years ago

“Great, fast, trouble free service and decent prices too!”

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Posted 3 years ago

“Reviewing the item mainly, rather than the retailer. It was dispatched fast.”

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Posted 3 years ago

“Excellent customer service with quick responses to issues with parcel damaged in post.”

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Posted 3 years ago

“Every time I order stuff it comes normally the day after I wouldn’t order from anywhere else and great price as well 😀”

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Posted 3 years ago

“Good communication, speedy delivery, good value product. Very happy.”

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Posted 3 years ago

“This was the first time ordering and I am very pleased with the service and products. Arrived very quick too. Will be using this company again.”

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Posted 3 years ago

“Great quality and arrived so quickly! Bought from here several times now and each time was excellent”

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Posted 3 years ago

“Could not of asked for a better service communication excellent Will definitely be using again”

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Posted 3 years ago

“Excellent value for money and speed of delivery and packaging first class. Highly recommend”

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Posted 3 years ago

“I usually use Northampton reptile centre, which are fantastic. I tried internet reptile as they was more financially competitive regarding live food. I spend about £40-50 on bugs a week. So a saving of £5 per order was good. In the long run it was more costly. 24 dead locusts out of 36. Calci worms..dead. No help with replacement or a refund. Went back to Northampton reptile centre, not a single dead locust. They package them with heat packs for the journey. Never using these again.”

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Posted 3 years ago

Whilst we appreciate customer feedback we would query this review; perhaps there was an isolated issue with delivery, which like all orders, would simply be resolved without any hesitation if we were contacted. Our livefood is sent from the same breeder as Northampton reptile centre so is identical in every possible way; from the insects to the boxes, packaging material etc (we have verified this order as being sent directly from the farm)/. The only difference between ourselves and NRC for this order is that we put less mark up on the product which means our customers are able to save money (the reviewer identifies a saving of around £250 per year based on the order). We don't usually follow up with direct feedback relating to competitors, but on this occasion, there can be absolutely no inherent difference to authenticate the review content and the mission of Internet Reptile is to deliver both excellent qualities AND save our customers money - £250 is a lot for any customer to overspend unnecessarily.

Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews