Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the 70l bag of spagnum moss. Customer support prior to placing the order was great. Unfortunately when we received the order the spagnum wasn't lush green as depicted on the Internet pictures it was quite dull in colour. Thinking that the moss needed light to go green we separated the bag into smaller portions and put in zip lock bags, we needed to transfer the moss anyway as the bag was leaking, then placed in indirect light in our integral garage. We are still waiting to see an improvement.”

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Posted 3 years ago

“Hi I ordered two pits of fruit flys both came with cotton wool in and not the paper stuff and as soon as the flies laid the maggots they didn't live because they had nowhere to go and it was all wet I won't be buying them again from you.”

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Posted 3 years ago

“Good curly wing flies. My bird baby happy need to flies.”

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Posted 3 years ago

“Arrived nice and quick hav'nt used the bulbs yet will order again”

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Posted 3 years ago

“Arrived very quickly and no loose bugs”

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Posted 3 years ago

“The website is easy to navigate and contains the necessary information (quantity of hoppers for each package and size) and shipping is usually easy and reliable.”

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Posted 3 years ago

“Arrived on time without any hassel”

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Posted 3 years ago

“Ordered countless times from internet reptile and it’s always been perfect. Only ever had 1 issue where wrong bugs were sent to me and it was sorted quickly and easily and had replacement products delivered out, customer service was great”

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Posted 3 years ago

“Easy to order, quick delivery”

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Posted 3 years ago

“All good, quick delivery reasonably priced”

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Posted 3 years ago

“Fabulous items, packaged well and delivered quickly Many thanks”

Internet Reptile 5 star review on 13th August 2022

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Posted 3 years ago

“I ordered crickets and received cockroaches, couldn’t find anywhere to let them know about this!”

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Posted 3 years ago

“Ordered from here a few times and always arrived quickly easy to follow website wouldn’t go anywhere else.”

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Posted 3 years ago

“Good product and fast delivery”

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Posted 3 years ago

“Good service. Fast delivery.”

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Posted 3 years ago

“Best live food ive ordered, all still alive and healthy, delivery was quick”

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Posted 3 years ago

“Really decent prices compared to most other online reptile suppliers. They ship fast so if you need something specific for your reptile you can get it quickly. Super reliable, my number one go to site when it comes to reptile supplies.”

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Posted 3 years ago

“Very competitive prices and delivery is very quick. Packaging is great and no damaged fragiles (bulbs & glass) i will continue to use Internet Reptile”

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Posted 3 years ago

“Excellent service and great prices. Can't go wrong. Quick delivery an added bonus”

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Posted 3 years ago

“Great product, great service and great delivery. Was worried as I ordered a glass viv but it was packaged brilliant. 100% use again”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews