Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used many times, always been spot on.”

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Posted 3 years ago

“Got it when I needed it and it came in perfect condition”

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Posted 3 years ago

“Always use internet reptile, best of the best for my dragon, great insects aswell they always come full and none dead, usually when use local stores get handful dead overall great place, won’t change”

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Posted 3 years ago

“Our order came very quickly, exactly what we ordered.”

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Posted 3 years ago

“Excellent speedy service. One item was ordered wrongly and easy return”

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Posted 3 years ago

“All items in stock and despatched promptly. Excellent service as usual.”

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Posted 3 years ago

“Good range of products at reasonable & competitive prices .. Particularly impressed with the range of substrates and bulk supplies .. Speedy delivery and good communication along the way”

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Posted 3 years ago

“Speedy delivery, Ive got no complaints. I wanted to try a different place to order from, since the last place kept messing up my orders so I'm super happy I ordered form here instead!”

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Posted 3 years ago

“Excellent products exactly as described and very quick delivery.”

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Posted 3 years ago

“Print excellent service”

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Posted 3 years ago

“Excellent service, mario worms were very fresh and very well packaged. Arrived very fast. Very pleased Will order again very soon. Thankyou.”

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Posted 3 years ago

“I love internet reptile. Ordering is fast and easy and I have never had a problem receiving my goods. I bought everything to set up my lizard when we moved back to the Uk and I still order everything from here. Cannot recommend highly enough.”

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Posted 3 years ago

“Great business allround, very helpful staff, very good quality feeders! Quick postage, and allows the use of payment apps like klarna. 10/10!”

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Posted 3 years ago

“I ordered for next day delivery and they came the week after! I emailed them and had no response. Not ordering again.”

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Posted 3 years ago

“Stuff arrived quickly and packed really well”

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Posted 3 years ago

“Zero customer service! It took them 5 days to reply to my emails and when they did they were very rude! They are impossible to get in contact with, terrible customer service, I won't use them again or recommend them.”

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Posted 3 years ago

“Quick and efficient service.”

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Posted 3 years ago

“Its the first time i order from you was brilliant delivery so polite on the phone”

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Posted 3 years ago

“Really quick delivery of good quality wax worms for an animal sanctuary to use, thoroughly recommend & will use again.”

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Posted 3 years ago

“Ordered vivarium and accessories. Vivarium arrived Friday but had been damaged in transit with courier. Sent email to Internet Reptile on Saturday and they arranged to send replacement out on Sunday and collect damaged one. They came this morning at time arranged and ...all sorted. Can't thank you enough guys and I certainly wouldn't shop anywhere else. Absolutely fantastic.”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews