Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our pets love the live food we get from Internet reptile”

Helpful Report

Posted 3 years ago

“After having an awful experience with one of their competitors I decided to try Internet Reptile Online and not only did they satisfy my needs...they have excelled them. I ordered a 500g big bag of live mealworms and they were delivered THE VERY NEXT DAY it was wonderful and my baby Jay was gobbling them up in no time :) thanks Internet Reptile you guys are the best!!”

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Posted 3 years ago

“Great service quick delivery and the live food for my beardie were perfect good quantity and quality highly recommended thank you.”

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Posted 3 years ago

“Very fast and efficient service. Good competitive prices, too.”

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Posted 3 years ago

“Got some Cork bark, was good value and arrived on time.”

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Posted 3 years ago

“I ordered from here as my usual one was out of size I needed. When they arrived I opened the bag and couldn't believe what I was seeing. The locust were really tiny I have to grown the on and had to buy some more from another company which where the right size.”

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Posted 3 years ago

“All arrived alive, but the lid on the wax worms wasn't secure and was crawling all over inside the box”

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Posted 3 years ago

“First time buying, quick delivery”

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Posted 3 years ago

“Made my order , payed extra for next day , it came the next day , perfect couldn’t of asked for more , happy customer”

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Posted 3 years ago

“Arrived late and most of locus were dead I ordered 50 and probably about 20 plus where dead won't be ordering again”

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Posted 3 years ago

“I ordered some crickets for my tarantulas. I set up a subscription so I don’t have to worry about reordering. However, I ordered the brown instead of black crickets so I went to the website to alter the subscription. Despite internet reptile telling me I can change, cancel, update my subscription at any time I was unable to alter my subscription. I had to cancel and reorder the correct items. This was a little annoying but I eventually was able to do this. Please review your ordering process so we can alter the order if we want to.”

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Posted 3 years ago

“Always use for live food!”

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Posted 3 years ago

“Didn’t receive my last order and have been told that I’m not going to receive a full refund. So much for being a Loyal customer 😡”

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Posted 3 years ago

“Very easy to make an order came with fast delivery very happy with purchase. Will use again”

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Posted 3 years ago

“Fast service, quality live food well packaged and healthy. I consistently come back to INTERNET REPTILE, and I am never disappointed.”

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Posted 3 years ago

“Never had problems before but much of the live food I bought arrived dead (had gone black etc) In all fairness main factor probably weather related”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Absolutely amazing service, the delivery was quick, the parcel was very well packaged. Definitely will be ordering again.”

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Posted 3 years ago

“Hi all good everything was alive and on time”

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Posted 3 years ago

“Speedy dispatch & delivery. Got exactly what I ordered and everything was well packaged :)”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews