Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy to navigate modern website with great account and payment options such as Klarna. Great products and very good price points and a selection of delivery options are available. Customer service have helped me promptly when I've had questions. All of my ordering experiences with them has been very efficient and an absolute pleasure. Highly recommended.”

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Posted 3 years ago

“A very good service and top quality reptile food”

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Posted 3 years ago

“Perfect service . Item broke during delivery and couldn't of handled it better . 5 stars”

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Posted 3 years ago

“Crickets arrived a week after ordering. They were securely packaged and arrived in good condition.”

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Posted 3 years ago

“It was rubbish. I ordered a premium rate Saturday delivery service but it arrived in the middle of the week.”

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Posted 3 years ago

“Fab plenty locust in each box thanxx”

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Posted 3 years ago

“Really good quality reasonable price”

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Posted 3 years ago

“Thank you :-)”

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Posted 3 years ago

“This is a excellent site. Find is always still frozen and very tasty also great value for money”

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Posted 3 years ago

“It took a week to get my live food delivered costing me a lot of money and anguish trying to find enough food in local pet shops. There was no communication about the delay and speaking to telesales staff (who were all very professional) didn’t make any difference to the delivery I paid extra for track and trace but didn’t receive any notification of the delivery at all until after it was delivered. When it did arrive, the crickets were all escaping and the Royal Mail staff had had to rebag the parcel twice”

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Posted 3 years ago

“I won't be buying feeders from here again. Order never turned up after receiving a despatch email. When they did turn up there was no labelling on the box to show which way up it needed to be. Which resulted in the fruit fly culture leaking everywhere. All the curly wings were hatched and dead. They also sent a replacement order I didn't ask for. Same situation with labelling and fruit fly culture, literally has larve in the box.”

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Posted 3 years ago

“Great customer service, locusts arrived quickly and all alive too! (Happy beardie)”

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Posted 3 years ago

“Super fast dispatch, great quality products and amazing prices”

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Posted 3 years ago

“Good service and very good prices and delivery times excellent”

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Posted 3 years ago

“Ordered the Gecko starter set and it arrived promptly, although missing an item and the heat light filament was broken it was resolved quickly and replacements are currently being shipped to me free of charge. So the whole experience is very good even when it’s wrong.”

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Posted 3 years ago

“Was after a light guard for my shade dweller light and couldn't find one anywhere. Managed to find one on this website along with some disinfectant for my vivs at a good price. Can't fault the service I received :)”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“This is a fantastic service. Easy to order, delivery confirmation cost and payment simple. Product came within 2 days. Definitely use them for my tortoise products.”

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Posted 3 years ago

“Great service and keep you up to date on deliveries.”

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Posted 3 years ago

“A really awesome way to easily get hold of the supplies we need to look after our tortoise, particularly as our local shops are overpriced and VERY often out of stock.”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews