Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,615 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a problem with a light bulb I ordered so I had to contact their helpdesk and they were really good. I was able to post the bulb back to them for free and got sent a replacement. Thank you so much for your help IR. ^.^”

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Posted 2 years ago

“Great service & Fast delivery will definitely use again”

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Posted 2 years ago

“Very good service, super fast delivery.”

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Posted 2 years ago

“Always so pleased with the availability, price of items and how quick delivery is.”

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Posted 2 years ago

“Very sufficient arrive next day as I paid for, will use again.”

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Posted 2 years ago

“I ordered two bulbs and one has blown already after a week”

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Posted 2 years ago

“Items were a reasonable price and were dispatched quickly. Received well packaged thank you”

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Posted 2 years ago

“The service and dispatch time were impeccable 5Star experience”

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Posted 2 years ago

“Great service and found everything I need easily. Delivery was fast and great communication will define using for all my reptile needs”

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Posted 2 years ago

“Goods were as advertised and delivery was fast 10/10👍”

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Posted 2 years ago

“Fantastic service and products will be ordering again for my tortoise”

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Posted 2 years ago

“Hi, there was nothing wrong with the goods but the delivery driver left them at our local post office and as I’m disabled by the time I got a lift to collect them they were thawing. I had to throw the rats away.”

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Posted 2 years ago

“Everything arrived on time and working great”

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Posted 2 years ago

“Always the best prices and fast service.”

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Posted 2 years ago

“No issues, great prices and the latest stock”

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Posted 2 years ago

“Absolutely no complaints. Speedy delivery, good customer service. Would order again.”

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Posted 2 years ago

“Ordered with no problems arrived on time extremely pleased with purchases”

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Posted 2 years ago

“Hi, order placed and took 6 days to arrive. The bugs were very cold due to the weather, but half of them were dead. So not a very good experience 😕”

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Posted 2 years ago

“My last order was the new LuminIZE system from Arcadia reptile. The Pro T5, L.E.D bar and linking cable. This is a Christmas gift for my Son and his Dragon. So I didn't play around with it but as far as I can tell, it arrived undamaged. Weirdly the courier sent two drivers and two packages, I can only assume the items were dispatched from different locations. They arrived on time, same day within half hour of each other. In conclusion, they had the brand new product as soon as it was released and they got it to me in good time and good condition. You can't really ask for a better service than that can you.”

Internet Reptile 5 star review on 8th December 2023

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Posted 2 years ago

“The thermostat arrived very promptly, well packaged and was the best price on the internet. Very good!”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,615 reviews