Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,723 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 27th April 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and well priced product, thank you”

Helpful Report

Posted 2 years ago

“My order came so fast and and all my items were good quality.”

Helpful Report

Posted 2 years ago

“The order was sent in two boxes. One of the boxes didn’t arrive the first time. And I had to wait for an extra week to receive the rest of the products. But the team was helpful and managed to sort out the issue.”

Helpful Report

Posted 2 years ago

“Very please with product and delivery time. Ordered the wrong viv to go with the base and they contacted me to instruct me which saved a lot of hassle, they could have just sent the item.”

Internet Reptile 5 star review on 8th March 2024

Helpful Report

Posted 2 years ago

“Paid extra for next day delivery and they never dispatched it until I chased it up on the second day and even that wasn’t easy as you can’t call them. You have to do it through a messaging service that took seven hours for a reply.”

Helpful Report

Posted 2 years ago

“Items turned up on time and as described”

Helpful Report

Posted 2 years ago

“Good selection on website and great prices. Everything arrived very quickly and in good condition. Thank you!”

Helpful Report

Posted 2 years ago

“I have shopped with them a couple of times although after my last experience I won't be shopping with them again. I paid extra for delivery to be within 1-2 days. I placed the order on a Saturday morning but didn't receive my order until Thursday afternoon. The box had a big hole & the disinfectant had been squashed at the top so leaked a little.I emailed them but they haven't been interested in my complaint just kept asking for me to review the so called support I received which was nonexistent. I am extremely disappointed & angry. Customer service is appalling.”

Helpful Report

Posted 2 years ago

“Good discount, fast delivery and quality product. Thank you.”

Helpful Report

Posted 2 years ago

“Easy to use website. Well packed and great delivery time. All in perfect condition. Highly recommend”

Helpful Report

Posted 2 years ago

“Great service and good quality and price”

Helpful Report

Posted 2 years ago

“Item arrived quickly, I ordered the Arcadia combined bulb which works perfectly.”

Helpful Report

Posted 2 years ago

“Fresh live food. Good service.”

Helpful Report

Posted 2 years ago

“Have ordered from Internet Reptile a few times and am very happy with their products, packaging and customer service. Internet Reptile will always be a go to for my bearded dragon items. :-)”

Helpful Report

Posted 2 years ago

“This was my first order from Internet Reptile but it won’t be my last. The website was easy to navigate and I found what I needed at a good price. My order was despatched very quickly and arrive in perfect condition.”

Helpful Report

Posted 2 years ago

“Unfortunately my item was not adequately packaged and arrived broken and empied into the cardboard box. The item was 1 Kg of Pro Rep calcium blocks in a rigid plastic container and the plastic broke into shards and the blocks then loose inside the cardboard box. I am unable to claim a refund despite sending photos as I had disposed of the mess due to a delay in response to my 2 e-mails despite e-mailing immediately on receipt.”

Helpful Report

Posted 2 years ago

“Been shopping for a few years now and found it to be a good experience, great price s and good choice of items, not had any problems with the company,.”

Helpful Report

Posted 2 years ago

“Very impressed. Delivery arrived incredibly quickly. Internet Reptile always delivers great quality products at low prices.”

Helpful Report

Posted 2 years ago

“Ordered live food arrived in top condition and quickly will be ordering again soon”

Helpful Report

Posted 2 years ago

“brilliant prices and fast delivery!”

Helpful Report

Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,723 reviews