Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,887 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my first Microclimate B1 Dimming thermostat on a friends recommendation as a replacement. I've had the first one a few months it works very well keeping the temperature very stable so I bought a second and will buy more as and when needed I would recommend and will buy more”

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Posted 5 years ago

“Great customer service, fast delivery all items packed well, thank you!”

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Posted 5 years ago

“Used for many years and shocked at the lack of of customer service skills. Order was delivered late, paid £6.99 for a specific day and nothing on the day to say it would not be delivered. I chase the next day and get told "I am sorry to hear that, I will issue a refund for the difference between standard. And premium delivery for you" It was not about the refund, I chose a day that I knew I was going to be in! Hence paying more for the service. Nothing about this being looked into, no apology for the inconvenience caused, not just to me but my animals! I hate moaning but I hate being disregarded more and that is exactly how you have made me feel. I genuinely thought you guys were great. Nlw, so so disappointed :(”

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Posted 5 years ago

“90 percent of crickets were dead”

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Posted 5 years ago

“Great quality products from these guys, ordering is super easy and delivery, well just can't fault it”

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Posted 5 years ago

“Excellent as always.”

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Posted 5 years ago

“Ordered for 2 day express delivery on Sunday, still hasn't arrived”

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Posted 5 years ago

“Excellent service quick delivery”

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Posted 5 years ago

“Excellent quality live food and delivery times, would recommend.”

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Posted 5 years ago

“Ordered a few times now and the food has been fresh, and delivered promptly. Very happy with it so far. And one happy lizard 🦎🦎”

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Posted 5 years ago

“The description and pictures require updating. I mistakenly brought the wrong size bugs for my dragon so had to go to the shop anyway.”

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Posted 5 years ago

“Perfect, amazing service!”

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Posted 5 years ago

“Very good delivery and all bugs alive :)”

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Posted 5 years ago

“Really good, with delivery and fast checkout. It was a bit loose in the box but nothing was broken but could have. You could possibly add some eco friendly bubble wrap instead of normal bubble wrap. But other than that really really good.”

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Posted 5 years ago

“Great, prompt, customer service. Great sustainable packaging. Good things come in small boxes. Thank you very much 👍🏻👍🏻👍🏻👍🏻👍🏻”

Internet Reptile 5 star review on 6th November 2021

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Posted 5 years ago

“I use internet reptile for bulk equipmemt orders. Lighting & heating is always available ,and arrives im swift time. I recommend internet reptile to new keepers who can buy their setups in one purchase”

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Posted 5 years ago

“A very good website with a vast selection and some great money off offers”

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Posted 5 years ago

“Great price and delivery was quick and packaging excellent.”

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Posted 5 years ago

“very happy with my order”

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Posted 5 years ago

“This is the second time I have ordered canned crickets for my Sugar Gliders from Internet Reptile. I used to buy them from my local Pets At Home Store but they just put the price up from £6 to £6.25 and often didn't have them in stock. Internet Reptile are a good company to deal with - the prices are good and they keep you up to date with delivery information.”

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Posted 5 years ago

Internet Reptile is rated 4.8 based on 12,887 reviews